# ServiceNow Agent vs Inframericas

The clearest difference is rating: Inframericas at 5.0 against ServiceNow Agent's 4.6. Inframericas also leads on iOS requirement (13.4 vs 18.0). ServiceNow Agent's advantage is ratings volume (2.7K vs 1) and update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Inframericas holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.7K ratings behind it against 1, so its average is the more settled of the two.

ServiceNow Agent ships an update every 2 weeks, Inframericas every 2 months. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | Inframericas |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (2.7K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/inframericas/id1473815806/reviews)** |
| Number of ratings | **2.7K** | 1 |
| Positive reviews | 61.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 137 MB | 49 MB |
| Requires iOS | 18.0 | **13.4** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [Greencode](https://appshunter.io/developer/1707392693) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app allows service desk agents to manage and resolve requests on the go. It offers an intuitive interface for triaging, acting on, and resolving issues, even without internet access. Leverage device capabilities for tasks like navigation and barcode scanning.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


### Inframericas

[App page](https://appshunter.io/ios/app/inframericas/id1473815806)

This app connects global infrastructure developers with local suppliers for projects financed by the Inter-American Development Bank in Latin America and the Caribbean. It aims to boost competition by disseminating information on upcoming procurement opportunities.

**Highlights:** Disseminates infrastructure procurement information, Connects developers with local suppliers, Facilitates global and local connections, Focuses on IDB-financed projects, Increases competition in tenders

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is Inframericas free?

Inframericas is free to download, with no in-app purchases.

### Which has better reviews, ServiceNow Agent or Inframericas?

Inframericas is rated higher. ServiceNow Agent averages 4.6 out of 5 from 2.7K ratings, while Inframericas averages 5.0 from 1 ratings.

### Do ServiceNow Agent or Inframericas have ads?

Neither ServiceNow Agent nor Inframericas shows ads.

### Which is updated more often, ServiceNow Agent or Inframericas?

ServiceNow Agent ships an update every 2 weeks, and Inframericas every 2 months. Most recently, ServiceNow Agent was updated on November 4, 2026 and Inframericas on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*