# ServiceNow Agent vs OnePlan Solutions

The clearest difference is review sentiment: ServiceNow Agent at 62% against OnePlan Solutions's 0%. ServiceNow Agent also leads on rating (4.6 vs 4.0) and update cadence (every 2 weeks vs every 4 months). OnePlan Solutions's advantage is iOS requirement (16.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceNow Agent holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.6K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 62% of ServiceNow Agent's written reviews are positive against 0% of OnePlan Solutions's.

ServiceNow Agent ships an update every 2 weeks, OnePlan Solutions every 4 months. The most recent releases landed on October 16, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | OnePlan Solutions |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (2.6K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews)** | [4.0 (4 ratings)](https://appshunter.io/ios/app/oneplan-solutions/id1629651222/reviews) |
| Number of ratings | **2.6K** | 4 |
| Positive reviews | **61.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 4 months |
| Monetization | Free | Free |
| Size | 140 MB | 27 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [OnePlan Solutions, LLC](https://appshunter.io/developer/1629651224) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Utilize native device capabilities

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


### OnePlan Solutions

[App page](https://appshunter.io/ios/app/oneplan-solutions/id1629651222)

This application facilitates the alignment of strategic goals with project execution, ensuring project portfolio management success. It offers team members direct access to project planning and management functionalities.

**Highlights:** Strategy to execution alignment, Project portfolio management, Team member access, Independent of tools/methods, Facilitates project success

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is OnePlan Solutions free?

OnePlan Solutions is free to download, with no in-app purchases.

### Which has better reviews, ServiceNow Agent or OnePlan Solutions?

ServiceNow Agent is rated higher. ServiceNow Agent averages 4.6 out of 5 from 2.6K ratings, while OnePlan Solutions averages 4.0 from 4 ratings.

### Do ServiceNow Agent or OnePlan Solutions have ads?

Neither ServiceNow Agent nor OnePlan Solutions shows ads.

### Which is updated more often, ServiceNow Agent or OnePlan Solutions?

ServiceNow Agent ships an update every 2 weeks, and OnePlan Solutions every 4 months. Most recently, ServiceNow Agent was updated on October 16, 2026 and OnePlan Solutions on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*