# ServiceNow Agent vs Dynamic One

The clearest difference is update cadence: ServiceNow Agent at every 2 weeks against Dynamic One's every 6 weeks. Dynamic One's advantage is iOS requirement (16.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceNow Agent ships an update every 2 weeks, Dynamic One every 6 weeks. The most recent releases landed on October 24, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | Dynamic One |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (2.7K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews)** | — |
| Number of ratings | **2.7K** | — |
| Positive reviews | 61.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 6 weeks |
| Monetization | Free | — |
| Size | 140 MB | 117 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [Beacon Capital Partners, LLC](https://appshunter.io/developer/1222117548) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Utilize native device capabilities

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


### Dynamic One

[App page](https://appshunter.io/ios/app/dynamic-one/id6677030254)

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is Dynamic One free?

Dynamic One is free to download, with no in-app purchases.

### Do ServiceNow Agent or Dynamic One have ads?

Neither ServiceNow Agent nor Dynamic One shows ads.

### Which is updated more often, ServiceNow Agent or Dynamic One?

ServiceNow Agent ships an update every 2 weeks, and Dynamic One every 6 weeks. Most recently, ServiceNow Agent was updated on October 24, 2026 and Dynamic One on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*