# ServiceNow Agent vs CentriConnect

The clearest difference is rating: CentriConnect at 5.0 against ServiceNow Agent's 4.6. CentriConnect also leads on iOS requirement (16.6 vs 18.0). ServiceNow Agent's advantage is ratings volume (2.6K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CentriConnect holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.6K ratings behind it against 3, so its average is the more settled of the two.

ServiceNow Agent ships an update every 2 weeks, CentriConnect every 4 weeks. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | CentriConnect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (2.6K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/centriconnect/id6738202038/reviews)** |
| Number of ratings | **2.6K** | 3 |
| Positive reviews | 61.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 4 weeks |
| Monetization | Free | Free |
| Size | 140 MB | 36 MB |
| Requires iOS | 18.0 | **16.6** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [Centriconnect](https://appshunter.io/developer/1534157934) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Utilize native device capabilities

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


### CentriConnect

[App page](https://appshunter.io/ios/app/centriconnect/id6738202038)

This app provides real-time fuel tank level monitoring and consumption history. Receive instant alerts for low levels and manage multiple tanks with an interactive map. Effortlessly connect your tank monitor via QR code for seamless fuel management.

**Highlights:** Real-time tank level monitoring, Consumption history tracking, Instant low-level notifications, Interactive map view for multiple tanks, QR code for quick monitor connection, Step-by-step installation tutorial

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is CentriConnect free?

CentriConnect is free to download, with no in-app purchases.

### Which has better reviews, ServiceNow Agent or CentriConnect?

CentriConnect is rated higher. ServiceNow Agent averages 4.6 out of 5 from 2.6K ratings, while CentriConnect averages 5.0 from 3 ratings.

### Do ServiceNow Agent or CentriConnect have ads?

Neither ServiceNow Agent nor CentriConnect shows ads.

### Which is updated more often, ServiceNow Agent or CentriConnect?

ServiceNow Agent ships an update every 2 weeks, and CentriConnect every 4 weeks. Most recently, ServiceNow Agent was updated on October 16, 2026 and CentriConnect on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*