# ServiceNow Agent vs Sibi Field

The clearest difference is rating: Sibi Field at 5.0 against ServiceNow Agent's 4.6. Sibi Field also leads on iOS requirement (15.1 vs 18.0). ServiceNow Agent's advantage is ratings volume (2.7K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Sibi Field holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.7K ratings behind it against 3, so its average is the more settled of the two.

ServiceNow Agent ships an update every 2 weeks, Sibi Field every 3 weeks. The most recent releases landed on November 11, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | Sibi Field |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (2.7K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/sibi-field/id6749719729/reviews)** |
| Number of ratings | **2.7K** | 3 |
| Positive reviews | 61.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 137 MB | 51 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [Sibi LLC](https://appshunter.io/developer/1285353689) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app allows service desk agents to manage and resolve requests on the go. It offers an intuitive interface for triaging issues, acting on approvals, and completing work, even offline. Leverage native device features for enhanced productivity.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


### Sibi Field

[App page](https://appshunter.io/ios/app/sibi-field/id6749719729)

This app helps property maintenance technicians manage their truck inventory, ensuring they have the necessary parts for jobs. It enables automatic restocking, part assignment to properties, and ordering from various vendors for convenient delivery.

**Highlights:** Manage truck inventory, Automatic restocking, Assign parts to properties, Order from multiple vendors, Delivery to home or office

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is Sibi Field free?

Sibi Field is free to download, with no in-app purchases.

### Which has better reviews, ServiceNow Agent or Sibi Field?

Sibi Field is rated higher. ServiceNow Agent averages 4.6 out of 5 from 2.7K ratings, while Sibi Field averages 5.0 from 3 ratings.

### Do ServiceNow Agent or Sibi Field have ads?

Neither ServiceNow Agent nor Sibi Field shows ads.

### Which is updated more often, ServiceNow Agent or Sibi Field?

ServiceNow Agent ships an update every 2 weeks, and Sibi Field every 3 weeks. Most recently, ServiceNow Agent was updated on November 11, 2026 and Sibi Field on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*