# ServiceNow Agent vs EchoStor Evolve

The clearest difference is iOS requirement: EchoStor Evolve at 15.0 against ServiceNow Agent's 18.0. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | ServiceNow Agent | EchoStor Evolve |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (2.7K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews)** | — |
| Number of ratings | **2.7K** | — |
| Positive reviews | 61.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | — |
| Monetization | Free | — |
| Size | 137 MB | 7 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [EchoStor Technologies, LLC](https://appshunter.io/developer/6814592319) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app allows service desk agents to manage and resolve requests on the go. It offers an intuitive interface for triaging, acting on, and resolving issues, even without internet access. Leverage device capabilities for tasks like navigation and barcode scanning.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


### EchoStor Evolve

[App page](https://appshunter.io/ios/app/echostor-evolve/id6814592317)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is EchoStor Evolve free?

EchoStor Evolve is free to download, with no in-app purchases.

### Do ServiceNow Agent or EchoStor Evolve have ads?

Neither ServiceNow Agent nor EchoStor Evolve shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*