# ConcentrixCX Mobile vs Chatdesk

The clearest difference is rating: ConcentrixCX Mobile at 5.0 against Chatdesk's 3.4. ConcentrixCX Mobile also leads on iOS requirement (10.0 vs 15.1). Chatdesk's advantage is ratings volume (9 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ConcentrixCX Mobile holds the better App Store score, 5.0 against 3.4. Both are backed by a comparable volume of ratings — 2 and 9 respectively.

ConcentrixCX Mobile ships an update every 6 weeks, Chatdesk every 2 months. The most recent releases landed on June 7, 2026 and June 1, 2026 respectively.

## The numbers

| Metric | ConcentrixCX Mobile | Chatdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/concentrixcx-mobile/id1447224903/reviews)** | [3.4 (9 ratings)](https://appshunter.io/ios/app/chatdesk/id1460420994/reviews) |
| Number of ratings | 2 | **9** |
| Positive reviews | — | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 25 MB | 18 MB |
| Requires iOS | **10.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Concentrix CX](https://appshunter.io/developer/1447224902) | [Chatdesk Inc](https://appshunter.io/developer/1460420993) |

## What reviewers say

### ConcentrixCX Mobile

[App page](https://appshunter.io/ios/app/concentrixcx-mobile/id1447224903)

This app allows companies to collect and share customer feedback to improve decision-making and customer experience. It provides tools to monitor alerts, manage feedback, and send recognition to colleagues, fostering a culture of customer-centricity.

**Highlights:** Collect customer feedback, Share feedback across the company, Monitor alert activity, Manage and close alerts, Send kudos and notifications, Improve customer experience

**Features:** macOS Compatibility

**In-app purchases:** none


### Chatdesk

[App page](https://appshunter.io/ios/app/chatdesk/id1460420994)

Find immediate customer support roles with your favorite brands. Work flexibly around your schedule, practice on historical messages, and respond to new customer service inquiries. Earn money by providing quick and accurate responses.

**Highlights:** Find immediate customer support roles, Work flexibly around your schedule, Practice on historical customer service messages, Respond to new customer service inquiries, Track your performance, Get paid for accurate responses

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ConcentrixCX Mobile free?

ConcentrixCX Mobile is free to download, with no in-app purchases.

### Is Chatdesk free?

Chatdesk is free to download, with no in-app purchases.

### Which has better reviews, ConcentrixCX Mobile or Chatdesk?

ConcentrixCX Mobile is rated higher. ConcentrixCX Mobile averages 5.0 out of 5 from 2 ratings, while Chatdesk averages 3.4 from 9 ratings.

### Do ConcentrixCX Mobile or Chatdesk have ads?

Neither ConcentrixCX Mobile nor Chatdesk shows ads.

### Which is updated more often, ConcentrixCX Mobile or Chatdesk?

ConcentrixCX Mobile ships an update every 6 weeks, and Chatdesk every 2 months. Most recently, ConcentrixCX Mobile was updated on June 7, 2026 and Chatdesk on June 1, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*