# Ericsson NetCloud Mobile vs ThinkSmart Manager

The clearest difference is review sentiment: ThinkSmart Manager at 100% against Ericsson NetCloud Mobile's 27%. ThinkSmart Manager also leads on rating (5.0 vs 4.8) and iOS requirement (13.0 vs 16.0). Ericsson NetCloud Mobile's advantage is ratings volume (549 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ThinkSmart Manager holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 549 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 27% of Ericsson NetCloud Mobile's written reviews are positive against 100% of ThinkSmart Manager's.

Ericsson NetCloud Mobile ships an update every 2 months, ThinkSmart Manager every 3 months. The most recent releases landed on October 8, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Ericsson NetCloud Mobile | ThinkSmart Manager |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (549 ratings)](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/thinksmart-manager/id1554125331/reviews)** |
| Number of ratings | **549** | 3 |
| Positive reviews | 26.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 148 MB | 30 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Ericsson Enterprise Wireless Solutions, Inc.](https://appshunter.io/developer/1687263784) | [Lenovo APLA](https://appshunter.io/developer/610239637) |

## What reviewers say

### Ericsson NetCloud Mobile

[App page](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335)

Manage your NetCloud Service, routers, and endpoints from your mobile device. Monitor network status, receive alerts, initiate tests, and troubleshoot issues remotely to ensure network uptime and productivity.

**Highlights:** Network status dashboard, Endpoint status and details, Usage and signal strength data, Troubleshooting tools (ping, traceroute, speed test), Alerts and activity logs, Perimeter network visibility

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for quick status checks
- 👍 Can see modem status quickly
- 👍 Online status is great
- 👍 Shows important info during support calls (e.g., primary to LTE)
- 👍 Prioritize Ethernet or modem from the app

**What reviewers complain about**

- 🐛 App locks up when clicking managed devices
- 🐛 Unable to get into device details
- 🐛 Keeps saying “The data couldn’t be read because it is missing.” after updates
- 🐛 Mobile site is a nightmare and not optimized
- 🐛 App crashes when switching accounts

**Reported bugs**

- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices

**Requested features**

- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts


### ThinkSmart Manager

[App page](https://appshunter.io/ios/app/thinksmart-manager/id1554125331)

Streamline the management of your company's smart office devices. Remotely deploy, configure, protect, and update software on your entire fleet with ease. Offers tiered plans for comprehensive IT support.

**Highlights:** Remote device deployment, Software configuration, Security management, Auto-updating agent software, Enterprise fleet management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Ericsson NetCloud Mobile free?

Ericsson NetCloud Mobile is free to download, with no in-app purchases.

### Is ThinkSmart Manager free?

ThinkSmart Manager is free to download, with no in-app purchases.

### Which has better reviews, Ericsson NetCloud Mobile or ThinkSmart Manager?

ThinkSmart Manager is rated higher. Ericsson NetCloud Mobile averages 4.8 out of 5 from 549 ratings, while ThinkSmart Manager averages 5.0 from 3 ratings.

### Do Ericsson NetCloud Mobile or ThinkSmart Manager have ads?

Neither Ericsson NetCloud Mobile nor ThinkSmart Manager shows ads.

### Which is updated more often, Ericsson NetCloud Mobile or ThinkSmart Manager?

Ericsson NetCloud Mobile ships an update every 2 months, and ThinkSmart Manager every 3 months. Most recently, Ericsson NetCloud Mobile was updated on October 8, 2026 and ThinkSmart Manager on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*