# Ericsson NetCloud Mobile vs Axon Respond

The clearest difference is rating: Ericsson NetCloud Mobile at 4.8 against Axon Respond's 3.9. Ericsson NetCloud Mobile also leads on ratings volume (549 vs 7). Axon Respond's advantage is review sentiment (50% vs 27%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ericsson NetCloud Mobile holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 549 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 27% of Ericsson NetCloud Mobile's written reviews are positive against 50% of Axon Respond's, so the app with the better star average is not the one people write more warmly about.

Ericsson NetCloud Mobile ships an update every 2 months, Axon Respond every 6 weeks. The most recent releases landed on September 23, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | Ericsson NetCloud Mobile | Axon Respond |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (549 ratings)](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335/reviews)** | [3.9 (7 ratings)](https://appshunter.io/ios/app/axon-respond/id1583910583/reviews) |
| Number of ratings | **549** | 7 |
| Positive reviews | 26.7% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 148 MB | 122 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Ericsson Enterprise Wireless Solutions, Inc.](https://appshunter.io/developer/1687263784) | [Axon Enterprise, Inc.](https://appshunter.io/developer/427882668) |

## What reviewers say

### Ericsson NetCloud Mobile

[App page](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335)

Manage your NetCloud Service, routers, and endpoints from your mobile device. Monitor network status, receive alerts, initiate tests, and troubleshoot issues remotely to ensure network uptime and productivity.

**Highlights:** Network status dashboard, Endpoint status and details, Usage and signal strength data, Troubleshooting tools (ping, traceroute, speed test), Alerts and activity logs, Perimeter network visibility

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for quick status checks
- 👍 Can see modem status quickly
- 👍 Online status is great
- 👍 Shows important info during support calls (e.g., primary to LTE)
- 👍 Prioritize Ethernet or modem from the app

**What reviewers complain about**

- 🐛 App locks up when clicking managed devices
- 🐛 Unable to get into device details
- 🐛 Keeps saying “The data couldn’t be read because it is missing.” after updates
- 🐛 Mobile site is a nightmare and not optimized
- 🐛 App crashes when switching accounts

**Reported bugs**

- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices

**Requested features**

- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts


### Axon Respond

[App page](https://appshunter.io/ios/app/axon-respond/id1583910583)

This app enhances law enforcement safety by providing commanders with real-time situational awareness. It allows supervisors to track officer locations and view live body camera feeds during urgent events, ensuring rapid response and improved officer well-being.

**Highlights:** Real-time urgent event notifications, Officer location tracking, Livestream body camera broadcasts, Enhanced situational awareness, Secure communication for law enforcement

**In-app purchases:** none


## Frequently asked questions

### Is Ericsson NetCloud Mobile free?

Ericsson NetCloud Mobile is free to download, with no in-app purchases.

### Is Axon Respond free?

Axon Respond is free to download, with no in-app purchases.

### Which has better reviews, Ericsson NetCloud Mobile or Axon Respond?

Ericsson NetCloud Mobile is rated higher. Ericsson NetCloud Mobile averages 4.8 out of 5 from 549 ratings, while Axon Respond averages 3.9 from 7 ratings.

### Do Ericsson NetCloud Mobile or Axon Respond have ads?

Neither Ericsson NetCloud Mobile nor Axon Respond shows ads.

### Which is updated more often, Ericsson NetCloud Mobile or Axon Respond?

Ericsson NetCloud Mobile ships an update every 2 months, and Axon Respond every 6 weeks. Most recently, Ericsson NetCloud Mobile was updated on September 23, 2026 and Axon Respond on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*