# Ericsson NetCloud Mobile vs NinjaOne Assist

The clearest difference is ratings volume: Ericsson NetCloud Mobile at 557 against NinjaOne Assist's 6. NinjaOne Assist's advantage is rating (5.0 vs 4.8). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NinjaOne Assist holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 557 ratings behind it against 6, so its average is the more settled of the two.

Ericsson NetCloud Mobile ships an update every 2 months, NinjaOne Assist every 5 weeks. The most recent releases landed on October 20, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Ericsson NetCloud Mobile | NinjaOne Assist |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (557 ratings)](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335/reviews) | **[5.0 (6 ratings)](https://appshunter.io/ios/app/ninjaone-assist/id6451313359/reviews)** |
| Number of ratings | **557** | 6 |
| Positive reviews | 26.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 148 MB | 34 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Ericsson Enterprise Wireless Solutions, Inc.](https://appshunter.io/developer/1687263784) | [NinjaRMM, LLC](https://appshunter.io/developer/1416138606) |

## What reviewers say

### Ericsson NetCloud Mobile

[App page](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335)

Manage your NetCloud Service, routers, and endpoints from your mobile device. Monitor network status, receive alerts, initiate tests, and troubleshoot issues remotely to ensure network uptime and productivity.

**Highlights:** Network status dashboard, Endpoint status and details, Usage and signal strength data, Troubleshooting tools (ping, traceroute, speed test), Alerts and activity logs, Perimeter network visibility

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for quick status checks
- 👍 Can see modem status quickly
- 👍 Online status is great
- 👍 Shows important info during support calls (e.g., primary to LTE)
- 👍 Prioritize Ethernet or modem from the app

**What reviewers complain about**

- 🐛 App locks up when clicking managed devices
- 🐛 Unable to get into device details
- 🐛 Keeps saying “The data couldn’t be read because it is missing.” after updates
- 🐛 Mobile site is a nightmare and not optimized
- 🐛 App crashes when switching accounts

**Reported bugs**

- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices

**Requested features**

- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts


### NinjaOne Assist

[App page](https://appshunter.io/ios/app/ninjaone-assist/id6451313359)

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

**Highlights:** Easy ticket creation and note addition, Device dashboard with status checks, Secure remote device access, Direct technician connection requests, Mobile screensharing for collaboration, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Ericsson NetCloud Mobile free?

Ericsson NetCloud Mobile is free to download, with no in-app purchases.

### Is NinjaOne Assist free?

NinjaOne Assist is free to download, with no in-app purchases.

### Which has better reviews, Ericsson NetCloud Mobile or NinjaOne Assist?

NinjaOne Assist is rated higher. Ericsson NetCloud Mobile averages 4.8 out of 5 from 557 ratings, while NinjaOne Assist averages 5.0 from 6 ratings.

### Do Ericsson NetCloud Mobile or NinjaOne Assist have ads?

Neither Ericsson NetCloud Mobile nor NinjaOne Assist shows ads.

### Which is updated more often, Ericsson NetCloud Mobile or NinjaOne Assist?

Ericsson NetCloud Mobile ships an update every 2 months, and NinjaOne Assist every 5 weeks. Most recently, Ericsson NetCloud Mobile was updated on October 20, 2026 and NinjaOne Assist on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*