# Eversource Energy vs Worcester 311

The clearest difference is review sentiment: Eversource Energy at 50% against Worcester 311's 0%. Eversource Energy also leads on ratings volume (32K vs 128) and rating (4.9 vs 4.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Eversource Energy holds the better App Store score, 4.9 against 4.6. That said, the two scores are not equally well evidenced: Eversource Energy has 32K ratings behind it against 128, so its average is the more settled of the two. Written reviews point the same way: 50% of Eversource Energy's written reviews are positive against 0% of Worcester 311's.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 20, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Eversource Energy | Worcester 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (32K ratings)](https://appshunter.io/ios/app/eversource-energy/id1452925688/reviews)** | [4.6 (128 ratings)](https://appshunter.io/ios/app/worcester-311/id1643731248/reviews) |
| Number of ratings | **32K** | 128 |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 50 MB | 145 MB |
| Requires iOS | **14.0** | 18.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Eversource Energy Service Company](https://appshunter.io/developer/1445937130) | [City of Worcester, Massachusetts](https://appshunter.io/developer/622507792) |

## What reviewers say

### Eversource Energy

[App page](https://appshunter.io/ios/app/eversource-energy/id1452925688)

Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.

**Highlights:** View past bills (PDF), Make payments, Set up auto payments, Paperless billing, Report outages, Contact customer service

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to track payments and statements
- 👍 Useful and reliable app
- 🔒 Facial recognition login

**What reviewers complain about**

- 🐛 Frequent login errors and app crashes
- 🔒 Inability to save login credentials
- 💸 No credit/debit card payment option
- 🤔 Clunky UI and navigation
- 🔍 Lack of detailed usage tracking and history

**Reported bugs**

- Login issues and account not recognized
- Password reset function not working
- Billing information not accurately reflected
- Outage notification feature not functioning

**Requested features**

- Add credit/debit card payment option
- Improve login experience and allow credential saving
- Enhance usage tracking and history features
- Optimize UI for better usability
- Add partial payment option


### Worcester 311

[App page](https://appshunter.io/ios/app/worcester-311/id1643731248)

Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.

**Highlights:** Submit non-emergency service requests, Report issues with photos, Add comments to requests, Track issue resolution, Access city services easily

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Eversource Energy free?

Eversource Energy is free to download, with no in-app purchases.

### Is Worcester 311 free?

Worcester 311 is free to download, with no in-app purchases.

### Which has better reviews, Eversource Energy or Worcester 311?

Eversource Energy is rated higher. Eversource Energy averages 4.9 out of 5 from 32K ratings, while Worcester 311 averages 4.6 from 128 ratings.

### Do Eversource Energy or Worcester 311 have ads?

Neither Eversource Energy nor Worcester 311 shows ads.

### Which is updated more often, Eversource Energy or Worcester 311?

Eversource Energy ships an update every 3 months, and Worcester 311 every 3 months. Most recently, Eversource Energy was updated on October 20, 2026 and Worcester 311 on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*