# Eversource Energy vs Newton 311

The clearest difference is rating: Eversource Energy at 4.8 against Newton 311's 2.3. Eversource Energy also leads on ratings volume (42K vs 3) and review sentiment (50% vs 33%). Newton 311's advantage is update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Eversource Energy holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: Eversource Energy has 42K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 50% of Eversource Energy's written reviews are positive against 33% of Newton 311's.

Eversource Energy ships an update every 3 months, Newton 311 every 4 weeks. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Eversource Energy | Newton 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (42K ratings)](https://appshunter.io/ios/app/eversource-energy/id1452925688/reviews)** | [2.3 (3 ratings)](https://appshunter.io/ios/app/newton-311/id6474622061/reviews) |
| Number of ratings | **42K** | 3 |
| Positive reviews | **49.8% of reviews** | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 50 MB | 47 MB |
| Requires iOS | **14.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Eversource Energy Service Company](https://appshunter.io/developer/1445937130) | [GOGov, Inc.](https://appshunter.io/developer/351223719) |

## What reviewers say

### Eversource Energy

[App page](https://appshunter.io/ios/app/eversource-energy/id1452925688)

Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.

**Highlights:** View past bills (PDF), Make payments, Set up auto payments, Paperless billing, Report outages, Contact customer service

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to track payments and statements
- 👍 Useful and reliable app
- 🔒 Facial recognition login

**What reviewers complain about**

- 🐛 Frequent login errors and app crashes
- 🔒 Inability to save login credentials
- 💸 No credit/debit card payment option
- 🤔 Clunky UI and navigation
- 🔍 Lack of detailed usage tracking and history

**Reported bugs**

- Login issues and account not recognized
- Password reset function not working
- Billing information not accurately reflected
- Outage notification feature not functioning

**Requested features**

- Add credit/debit card payment option
- Improve login experience and allow credential saving
- Enhance usage tracking and history features
- Optimize UI for better usability
- Add partial payment option


### Newton 311

[App page](https://appshunter.io/ios/app/newton-311/id6474622061)

Report non-emergency issues in your city quickly and easily. Submit details about problems like potholes or graffiti directly to local authorities. Streamline communication for a better community.

**Highlights:** Report city issues, Submit pothole reports, Report graffiti, Fast issue reporting, Direct city communication

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Eversource Energy free?

Eversource Energy is free to download, with no in-app purchases.

### Is Newton 311 free?

Newton 311 is free to download, with no in-app purchases.

### Which has better reviews, Eversource Energy or Newton 311?

Eversource Energy is rated higher. Eversource Energy averages 4.8 out of 5 from 42K ratings, while Newton 311 averages 2.3 from 3 ratings.

### Do Eversource Energy or Newton 311 have ads?

Neither Eversource Energy nor Newton 311 shows ads.

### Which is updated more often, Eversource Energy or Newton 311?

Eversource Energy ships an update every 3 months, and Newton 311 every 4 weeks. Most recently, Eversource Energy was updated on November 5, 2026 and Newton 311 on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*