# CRM by DealerSocket vs Backlist.io

The clearest difference is update cadence: Backlist.io at fortnightly against CRM by DealerSocket's every 5 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CRM by DealerSocket ships an update every 5 weeks, Backlist.io fortnightly. The most recent releases landed on November 2, 2026 and October 28, 2026 respectively.

## The numbers

| Metric | CRM by DealerSocket | Backlist.io |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (2.9K ratings)](https://appshunter.io/ios/app/crm-by-dealersocket/id1453920054/reviews)** | — |
| Number of ratings | **2.9K** | — |
| Positive reviews | 25.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Fortnightly** |
| Monetization | Free | — |
| Size | 97 MB | 21 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [SOLERA HOLDINGS, INC](https://appshunter.io/developer/594468017) | [Backlist automotive solutions llc](https://appshunter.io/developer/1896077910) |

## What reviewers say

### CRM by DealerSocket

[App page](https://appshunter.io/ios/app/crm-by-dealersocket/id1453920054)

Manage customer relationships and sales tasks on the go. This mobile CRM allows you to search and add customers, scan VINs, find inventory, and send follow-up messages, all from your smartphone.

**Highlights:** Search and add customers, Scan driver's license or VIN, Find inventory, Send follow-up texts/videos, Complete daily tasks remotely, Faster than desktop

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Streamlined integration
- 🚀 Intuitive and easy to use
- 🚀 Powerful mobile CRM
- 🚀 Mirrors desktop experience
- 🚀 Innovative features

**What reviewers complain about**

- 🐛 Constant crashes and bugs
- 🐛 Unreliable notifications
- 🐛 Slow performance and loading times
- 🐛 Glitchy driver's license scanning
- 🐛 Inability to access key information

**Reported bugs**

- Login issues and errors
- Inconsistent performance across devices
- Inability to send photos and videos
- Disappearing customer information
- Unreliable task and notification tracking

**Requested features**

- Landscape mode support
- Dark mode option
- Improved email and texting functionality
- Better access to customer and inventory data
- Seamless integration with other systems


### Backlist.io

[App page](https://appshunter.io/ios/app/backlistio/id6765795586)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CRM by DealerSocket free?

CRM by DealerSocket is free to download, with no in-app purchases.

### Is Backlist.io free?

Backlist.io is free to download, with no in-app purchases.

### Do CRM by DealerSocket or Backlist.io have ads?

Neither CRM by DealerSocket nor Backlist.io shows ads.

### Which is updated more often, CRM by DealerSocket or Backlist.io?

CRM by DealerSocket ships an update every 5 weeks, and Backlist.io fortnightly. Most recently, CRM by DealerSocket was updated on November 2, 2026 and Backlist.io on October 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*