# REGO vs Genuity Help Desk

The clearest difference is rating: REGO at 5.0 against Genuity Help Desk's 3.6. REGO also leads on iOS requirement (11.0 vs 15.1). Genuity Help Desk's advantage is update cadence (every 6 weeks vs every 17 months) and ratings volume (8 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

REGO holds the better App Store score, 5.0 against 3.6. That said, the two scores are not equally well evidenced: Genuity Help Desk has 8 ratings behind it against 1, so its average is the more settled of the two.

REGO ships an update every 17 months, Genuity Help Desk every 6 weeks. The most recent releases landed on October 20, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | REGO | Genuity Help Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/rego-fix-distributor-training/id1454066828/reviews)** | [3.6 (8 ratings)](https://appshunter.io/ios/app/genuity-help-desk/id1665603044/reviews) |
| Number of ratings | 1 | **8** |
| Positive reviews | — | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 17 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 111 MB | 41 MB |
| Requires iOS | **11.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [REGO-FIX Tool Corp.](https://appshunter.io/developer/1141857554) | [NuLodgic, LLC](https://appshunter.io/developer/1664082675) |

## What reviewers say

### REGO

[App page](https://appshunter.io/ios/app/rego-fix-distributor-training/id1454066828)

This app provides distributors with quick access to reliable and useful sales information. It was developed in collaboration with the sales team to ensure efficiency.

**Highlights:** Quick access to sales information, Reliable and useful data, Developed with sales team input, Designed for distributors

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Genuity Help Desk

[App page](https://appshunter.io/ios/app/genuity-help-desk/id1665603044)

Manage customer support requests on the go. This app allows you to consolidate inquiries from various sources and respond efficiently from your mobile device, ensuring user satisfaction.

**Highlights:** Mobile help desk management, Aggregate questions from multiple channels, Respond to inquiries easily, Enhance user support experience, On-the-go accessibility

**In-app purchases:** none


## Frequently asked questions

### Is REGO free?

REGO is free to download, with no in-app purchases.

### Is Genuity Help Desk free?

Genuity Help Desk is free to download, with no in-app purchases.

### Which has better reviews, REGO or Genuity Help Desk?

REGO is rated higher. REGO averages 5.0 out of 5 from 1 ratings, while Genuity Help Desk averages 3.6 from 8 ratings.

### Do REGO or Genuity Help Desk have ads?

Neither REGO nor Genuity Help Desk shows ads.

### Which is updated more often, REGO or Genuity Help Desk?

REGO ships an update every 17 months, and Genuity Help Desk every 6 weeks. Most recently, REGO was updated on October 20, 2026 and Genuity Help Desk on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*