# VIA Link vs eCab Austin

The clearest difference is rating: eCab Austin at 5.0 against VIA Link's 3.7. eCab Austin also leads on iOS requirement (11.0 vs 15.0). VIA Link's advantage is ratings volume (235 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

eCab Austin holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: VIA Link has 235 ratings behind it against 1, so its average is the more settled of the two.

## The numbers

| Metric | VIA Link | eCab Austin |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (235 ratings)](https://appshunter.io/ios/app/via-link/id1454555018/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/ecab-austin/id6468321298/reviews)** |
| Number of ratings | **235** | 1 |
| Positive reviews | 41.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | — |
| Monetization | Free | Free |
| Size | 32 MB | 36 MB |
| Requires iOS | 15.0 | **11.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [RideCo Inc.](https://appshunter.io/developer/1097869971) | [Phone Support Ltd](https://appshunter.io/developer/1199080072) |

## What reviewers say

### VIA Link

[App page](https://appshunter.io/ios/app/via-link/id1454555018)

Book personalized, express transit services in San Antonio. This app offers a convenient way to schedule and manage your rides for efficient travel within the city.

**Highlights:** Personalized transit booking, Express transit services, San Antonio travel, Schedule rides, Manage bookings

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💰 Extremely affordable pricing ($1.30 per ride)
- 👨‍✈️ Friendly and professional drivers
- 🚗 Clean and well-maintained vehicles
- 📱 Easy to use app interface
- 🌍 Good alternative to Uber/Lyft for cost-conscious users

**What reviewers complain about**

- ⏰ Consistently late pickups and dropoffs (15-60+ minutes)
- 🐛 App frequently logs users out unexpectedly
- 📍 Inaccurate GPS and location services
- 🚫 Limited service coverage and zones
- ⚠️ Unreliable scheduling and unpredictable arrival times

**Reported bugs**

- App logs users out randomly requiring re-registration
- Phone number verification SMS never arrives
- GPS location services are slow and inaccurate
- App crashes or becomes unresponsive
- Ride cancellations without warning

**Requested features**

- Push notifications when driver is assigned and nearby
- Accurate real-time driver location tracking
- Reliable scheduled pickup times with guaranteed windows
- Expand service coverage to more areas of San Antonio
- Restore removed bus routes (629, 630, 631, 672)


### eCab Austin

[App page](https://appshunter.io/ios/app/ecab-austin/id6468321298)

Book rides easily and track your driver in real-time. Manage your existing bookings and connect directly with customer support for assistance.

**Highlights:** Create ride bookings, Track driver location, Manage existing bookings, Direct customer support contact, Real-time updates

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is VIA Link free?

VIA Link is free to download, with no in-app purchases.

### Is eCab Austin free?

eCab Austin is free to download, with no in-app purchases.

### Which has better reviews, VIA Link or eCab Austin?

eCab Austin is rated higher. VIA Link averages 3.7 out of 5 from 235 ratings, while eCab Austin averages 5.0 from 1 ratings.

### Do VIA Link or eCab Austin have ads?

Neither VIA Link nor eCab Austin shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*