# Lennys vs Krystal

Lennys and Krystal both sit at 4.8 stars, but that hides the real split: 57% of Lennys's written reviews are positive against 35% of Krystal's. Lennys also leads on update cadence (monthly vs every 2 months). Krystal's advantage is iOS requirement (14.0 vs 17.0). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Lennys against 4.7 for Krystal. Both are backed by a comparable volume of ratings — 7.3K and 15K respectively. Written reviews are what separate them: 57% of Lennys's written reviews are positive against 35% of Krystal's.

Lennys ships an update monthly, Krystal every 2 months. The most recent releases landed on October 29, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | Lennys | Krystal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (7.3K ratings)](https://appshunter.io/ios/app/lennys/id1455195524/reviews)** | [4.7 (15K ratings)](https://appshunter.io/ios/app/krystal/id1577457805/reviews) |
| Number of ratings | 7.3K | **15K** |
| Positive reviews | **57.4% of reviews** | 35.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 115 MB | 107 MB |
| Requires iOS | 17.0 | **14.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Lenny's Franchise Systems, LLC](https://appshunter.io/developer/1455195523) | [The Krystal Company](https://appshunter.io/developer/1577457807) |

## What reviewers say

### Lennys

[App page](https://appshunter.io/ios/app/lennys/id1455195524)

Earn points with every purchase to redeem for free food and exclusive offers. Order ahead for pickup or delivery, customize your subs, and get a special treat on your birthday. Refer friends for extra points.

**Highlights:** Earn and redeem rewards points, Exclusive member deals, Order ahead for pickup or delivery, Customize subs, Birthday sub reward, Refer-a-friend bonus, Find nearby locations

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick service
- 👍 Friendly and accommodating staff
- 🔥 Delicious and fresh food
- 💯 Outstanding overall experience

**What reviewers complain about**

- 🐛 App issues (freezing, crashes, resets order)
- 🔍 Inability to redeem rewards through app
- 🤖 Confusing app navigation and terminology
- 📍 Incorrect or missing store locations on map

**Reported bugs**

- App not allowing phone number verification
- Issues with migrating rewards accounts
- Inability to see full app UI on tablets

**Requested features**

- Ability to delete favorites in the app
- Link rewards to online orders
- Mobile-friendly help/support section
- Easier way to reorder past favorites


### Krystal

[App page](https://appshunter.io/ios/app/krystal/id1577457805)

This loyalty program app allows users to earn points with every purchase, track their progress, and unlock exclusive perks like special deals and birthday gifts. It simplifies reward management and helps users discover nearby locations to redeem their earnings.

**Highlights:** Earn points on every purchase, Track points and rewards instantly, Unlock exclusive offers and birthday gifts, Referral rewards program, Find nearby store locations, Receive push notifications for new offers

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use app
- 🚀 Fast and efficient ordering
- 💡 Convenient mobile ordering
- 🤩 Nostalgic restaurant experience

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- ⏱️ Slow and unresponsive
- 🤦‍♀️ Poor customer service
- 💰 Unnecessary fees
- 🔍 Difficult to navigate

**Reported bugs**

- Unable to create account
- Incorrect order fulfillment
- Inaccurate order total calculations
- Inability to edit or remove items from cart
- App crashes or freezes frequently

**Requested features**

- Add ability to cancel orders
- Implement refund/return process
- Improve order customization options
- Integrate with mobile payment methods
- Provide better communication channels


## Frequently asked questions

### Is Lennys free?

Lennys is free to download, with no in-app purchases.

### Is Krystal free?

Krystal is free to download, with no in-app purchases.

### Which has better reviews, Lennys or Krystal?

Lennys is rated higher. Lennys averages 4.8 out of 5 from 7.3K ratings, while Krystal averages 4.7 from 15K ratings.

### Do Lennys or Krystal have ads?

Neither Lennys nor Krystal shows ads.

### Which is updated more often, Lennys or Krystal?

Lennys ships an update monthly, and Krystal every 2 months. Most recently, Lennys was updated on October 29, 2026 and Krystal on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*