how.fm vs Remote Services

how.fm - smart assistant. Digital training, onboarding & support in standard operating procedures. • voice guided • step-by-step instructions • audiovisual content • 100% customizable Self-help tool for new & senior employees, trainees, and temp workers. Provide your employees with a digital trainer for all work-related procedures and drastically reduce the time you spent onboarding and training. What using our Alexa-like coach means for your employees: • Self-onboarding and training: employees can independently access the how-to descriptions that you make available and learn on the job, on their own. • Voice-guided: the interactive digital trainer is really easy to talk to. Being handsfree, it lets the employees train on the job and go back and forth the standard operating procedure. • Multi-language: the how-to description can be in any language you need and you can add many types of support materials like videos, photos or GIFs. • Any time & anywhere: information is available 24/7 from any device as long as the user is online. Since how.fm is a multiplatform solution, employees can access it from their work or private devices, as you decide. An even if accessible online, your content is completely safe because only people with a given code can access it. • Increase productivity: employees don't waste time within a process because they know exactly what to do.​ • Empower: employees feel trusted to work on their own tasks and because of the trainer's support they are usually successful. This results in happy employees that execute great work. How using our digital trainer affect your customers: • Consistency: no matter who is executing the task, the end result is the same and the quality is as expected. • Satisfactory customer service: your employees are provided with the knowledge they need to perform well in their jobs and can help your customers as needed. Most importantly, what using how.fm means for your managers and your business: • Save time: the manager can be freed up from onboarding and training. • Invest working hours well: they can use the time saved, on other important tasks like growing the business.​ • Save money: more productivity, fewer mistakes, empowered employees and freed up time results in significantly reduced costs. • Ignite your business: there is space to think and have better ideas for growth.​ About the how-to content: • Ownership: it is all yours and you only share it with the users you want to. • Immediately updated: if you want to create a new standard operating procedure or change one of the existent ones, you can do it directly in your private dashboard and it is automatically, and immediately, updated for all users. • Multilanguage: we support most languages and if you need one we don't yet have, just ask us! • Support materials: images, videos and GIFs can be uploaded directly. • Voice-guided interface: we take care of making it immediately interactive and hands-free for your employees to use straight away.​ Our users report that the team is much happier. Everyone is more focused because they don't have to worry about the how-to, they can totally rely on how.fm supporting them. And for those with a lot of fluctuation, it is great for newbies as well! They ask a lot of questions to the app - that before they never dared to ask more senior employees or managers - so they get up to speed much faster. Don't hesitate to write us an email if you want to find out more​. Give us your requirements, we work to help you. Upload your own content at any time.​ Make changes and have them live immediately.​ Create your own procedures or use some of the readily available ones. We love seeing our customers reactions when they use how.fm for the first time. We love working with business owners and their employees and helping them in their day-to-day. Don't take our word for it. Give it a try!

FIVES Remote Services FRSA is a professional software platform for iPhone and iPad which combines remote video assistance with Augmented Reality (AR) technology to provide quick and immediate video support, help companies identify and resolve problems, assist installation of machines and systems, support troubleshooting process, all from their HQ or home office effectively and quickly. It allows you to receive support at any time through a video session which allows to see the problem and provide precise instructions through the annotations in Augmented Reality. Key features: • Taking photos and recording videos • Freeze annotations (snap a photo and draw on the image) • Augmented Reality annotations • Screen sharing (documents, web pages, etc.) • Automatic text and voice translation • QR Code and Barcode scanning • Digital zoom