# ASK4 Diagnostics vs SMARTY

The clearest difference is update cadence: SMARTY at fortnightly against ASK4 Diagnostics's every 3 months. SMARTY also leads on review sentiment (20% vs 0%) and iOS requirement (15.1 vs 17.0). ASK4 Diagnostics's advantage is monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ASK4 Diagnostics ships an update every 3 months, SMARTY fortnightly. The most recent releases landed on September 13, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | ASK4 Diagnostics | SMARTY |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[3.4 (8 ratings)](https://appshunter.io/ios/app/smarty/id1540812668/reviews)** |
| Number of ratings | — | **8** |
| Positive reviews | 0.0% of reviews | **19.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Fortnightly** |
| Monetization | **Free** | Ad-supported |
| Size | 53 MB | 47 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ASK4 Ltd](https://appshunter.io/developer/1123016758) | [Hutchison 3G UK Ltd](https://appshunter.io/developer/393530269) |

## What reviewers say

### ASK4 Diagnostics

[App page](https://appshunter.io/ios/app/ask4-diagnostics/id1455988601)

This utility app performs various network tests and diagnostics. It's designed to help support agents quickly identify and resolve internet connectivity issues. Share the collected data with a support representative to expedite problem-solving.

**Highlights:** Runs network tests, Performs diagnostics, Shares test results, Aids support agents, Troubleshoots internet issues

**Features:** Vision Pro support

**In-app purchases:** none


### SMARTY

[App page](https://appshunter.io/ios/app/smarty/id1540812668)

Manage your mobile account with ease. Track data usage, renew plans, and purchase add-ons. Access support and refer friends for rewards.

**Highlights:** Check data usage, Renew plan, Purchase add-ons, Access web chat, Refer friends for rewards

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Simple and straightforward app
- 👍 Good prices and value
- 🚀 Flexible and easy to manage
- 👍 Good coverage in most areas
- 🚀 Helpful customer support

**What reviewers complain about**

- 🐛 Constant log-outs and login issues
- 🔍 Poor signal and slow data speeds in some areas
- 🐛 Buggy app with frequent crashes
- 🔍 Unreliable network connectivity
- 🐛 Difficult to get in touch with customer service

**Reported bugs**

- Login page issues after recent app update
- App crashing when trying to make payments
- Account information not displaying correctly

**Requested features**

- Face ID or fingerprint login support
- Data usage tracking widget
- Ability to stay logged in on the app
- Improved network coverage and reliability


## Frequently asked questions

### Is ASK4 Diagnostics free?

ASK4 Diagnostics is free to download, with no in-app purchases.

### Is SMARTY free?

SMARTY is free to download, with no in-app purchases.

### Do ASK4 Diagnostics or SMARTY have ads?

Neither ASK4 Diagnostics nor SMARTY shows ads.

### Which is updated more often, ASK4 Diagnostics or SMARTY?

ASK4 Diagnostics ships an update every 3 months, and SMARTY fortnightly. Most recently, ASK4 Diagnostics was updated on September 13, 2026 and SMARTY on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*