# Gexa Energy vs BTX 311

The clearest difference is rating: Gexa Energy at 4.6 against BTX 311's 2.3. Gexa Energy also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (11K vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Gexa Energy holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Gexa Energy has 11K ratings behind it against 3, so its average is the more settled of the two.

Gexa Energy ships an update every 2 weeks, BTX 311 every 5 months. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Gexa Energy | BTX 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (11K ratings)](https://appshunter.io/ios/app/gexa-energy/id1456175612/reviews)** | [2.3 (3 ratings)](https://appshunter.io/ios/app/btx-311/id1662494737/reviews) |
| Number of ratings | **11K** | 3 |
| Positive reviews | 21.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 5 months |
| Monetization | Free | Free |
| Size | 260 MB | 149 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [Gexa Energy LP](https://appshunter.io/developer/1596407586) | [The City of Burleson](https://appshunter.io/developer/1662494739) |

## What reviewers say

### Gexa Energy

[App page](https://appshunter.io/ios/app/gexa-energy/id1456175612)

Manage and optimize your home energy usage with this app. It integrates smart devices and your account to help you track electricity consumption, view bills, and control smart thermostats for improved efficiency and comfort.

**Highlights:** Track electricity usage, View and manage bills, Control smart thermostats, Customize thermostat schedules, View account preferences, Review plan details

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Easy to use app
- 💰 Affordable electricity rates
- 🤖 Good customer service
- 📊 Helpful usage insights

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- 💳 Issues with payment processing
- ⏰ Inconsistent due dates
- 🔒 Unreliable account access

**Reported bugs**

- Login screen freezes
- App fails to load after updates
- Incorrect billing information and charges
- Inability to access account details

**Requested features**

- Improved app stability and reliability
- Real-time usage tracking and alerts
- Seamless payment options
- Better communication on billing and account changes


### BTX 311

[App page](https://appshunter.io/ios/app/btx-311/id1662494737)

Connect with your city services directly from your smartphone. Submit and track non-emergency service requests, access knowledge articles, and engage with city departments like never before.

**Highlights:** Submit new service requests, Track existing requests, Attach photos to requests, Map request locations, Access knowledge base, Connect with city departments

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Gexa Energy free?

Gexa Energy is free to download, with no in-app purchases.

### Is BTX 311 free?

BTX 311 is free to download, with no in-app purchases.

### Which has better reviews, Gexa Energy or BTX 311?

Gexa Energy is rated higher. Gexa Energy averages 4.6 out of 5 from 11K ratings, while BTX 311 averages 2.3 from 3 ratings.

### Do Gexa Energy or BTX 311 have ads?

Neither Gexa Energy nor BTX 311 shows ads.

### Which is updated more often, Gexa Energy or BTX 311?

Gexa Energy ships an update every 2 weeks, and BTX 311 every 5 months. Most recently, Gexa Energy was updated on October 26, 2026 and BTX 311 on October 25, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*