# Loop by ITS vs FreightSmith

The clearest difference is rating: FreightSmith at 4.7 against Loop by ITS's 3.4. FreightSmith also leads on review sentiment (45% vs 15%) and ratings volume (22K vs 154). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FreightSmith holds the better App Store score, 4.7 against 3.4. That said, the two scores are not equally well evidenced: FreightSmith has 22K ratings behind it against 154, so its average is the more settled of the two. Written reviews point the same way: 15% of Loop by ITS's written reviews are positive against 45% of FreightSmith's.

Loop by ITS ships an update every 5 weeks, FreightSmith monthly. The most recent releases landed on September 19, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Loop by ITS | FreightSmith |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (154 ratings)](https://appshunter.io/ios/app/loop-by-its/id1456669494/reviews) | **[4.7 (22K ratings)](https://appshunter.io/ios/app/freightsmith/id1593363055/reviews)** |
| Number of ratings | 154 | **22K** |
| Positive reviews | 15.4% of reviews | **45.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Monthly** |
| Monetization | Free | Free |
| Size | 45 MB | 50 MB |
| Requires iOS | 15.1 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ITS National, LLC](https://appshunter.io/developer/1456669493) | [Universal Chain Group, Inc.](https://appshunter.io/developer/1593363057) |

## What reviewers say

### Loop by ITS

[App page](https://appshunter.io/ios/app/loop-by-its/id1456669494)

This app simplifies business interactions for drivers and customers with a leading third-party logistics provider. It offers personalized supply chain solutions, including brokerage, dedicated fleets, and distribution services nationwide.

**Highlights:** Streamlined driver and customer business, Personalized supply chain solutions, Nationwide multi-modal brokerage, Asset-based dedicated fleet, Distribution and fulfillment services

**Features:** macOS Compatibility

**In-app purchases:** none


### FreightSmith

[App page](https://appshunter.io/ios/app/freightsmith/id1593363055)

This app digitizes inbound logistics for receivers, drivers, carriers, and shippers. It streamlines payment processing and operational efficiency with real-time notifications and paperless receipts. Drivers can save significant time on check-in and payment.

**Highlights:** Real-time notification capabilities, Web-based carrier portal, Digital payment processing, Paperless digital lumper receipts, Reduces detention exposure, Expedites delivery process

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 💨 Quick check-in and check-out
- 💳 Easy payment processing
- 👍 User-friendly app
- 🤝 Friendly staff

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 🤖 Poor customer service and communication
- 📄 Unclear instructions and lack of guidance
- 🕰️ Long wait times and delays

**Reported bugs**

- App crashes frequently
- Login issues and account problems
- Incorrect or missing information

**Requested features**

- Improve notification system for updates
- Allow multiple users to access payment options
- Provide clearer instructions and guidance


## Frequently asked questions

### Is Loop by ITS free?

Loop by ITS is free to download, with no in-app purchases.

### Is FreightSmith free?

FreightSmith is free to download, with no in-app purchases.

### Which has better reviews, Loop by ITS or FreightSmith?

FreightSmith is rated higher. Loop by ITS averages 3.4 out of 5 from 154 ratings, while FreightSmith averages 4.7 from 22K ratings.

### Do Loop by ITS or FreightSmith have ads?

Neither Loop by ITS nor FreightSmith shows ads.

### Which is updated more often, Loop by ITS or FreightSmith?

Loop by ITS ships an update every 5 weeks, and FreightSmith monthly. Most recently, Loop by ITS was updated on September 19, 2026 and FreightSmith on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*