# Field Service Dispatch vs PDI SmartMobile

The clearest difference is update cadence: Field Service Dispatch at every 2 months against PDI SmartMobile's every 5 months. PDI SmartMobile's advantage is iOS requirement (12.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Field Service Dispatch ships an update every 2 months, PDI SmartMobile every 5 months. Both last shipped on October 20, 2026.

## The numbers

| Metric | Field Service Dispatch | PDI SmartMobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (107 ratings)](https://appshunter.io/ios/app/field-service-dispatch/id1458096849/reviews)** | — |
| Number of ratings | **107** | — |
| Positive reviews | 25.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | — |
| Size | 46 MB | 39 MB |
| Requires iOS | 17.0 | **12.0** |
| Devices | **iPhone, iPad** | iPad |
| Age rating | 4+ | 4+ |
| Developer | [Verizon Connect Inc.](https://appshunter.io/developer/335276903) | [PDI Technologies, Inc.](https://appshunter.io/developer/1398042775) |

## What reviewers say

### Field Service Dispatch

[App page](https://appshunter.io/ios/app/field-service-dispatch/id1458096849)

This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.

**Highlights:** Job scheduling and notifications, Capture job notes, photos, and signatures, Access customer information and history, Update job statuses and travel times, Offline data synchronization

**Features:** Vision Pro support

**In-app purchases:** none


### PDI SmartMobile

[App page](https://appshunter.io/ios/app/pdi-smartmobile/id1491073096)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Field Service Dispatch free?

Field Service Dispatch is free to download, with no in-app purchases.

### Is PDI SmartMobile free?

PDI SmartMobile is free to download, with no in-app purchases.

### Do Field Service Dispatch or PDI SmartMobile have ads?

Neither Field Service Dispatch nor PDI SmartMobile shows ads.

### Which is updated more often, Field Service Dispatch or PDI SmartMobile?

Field Service Dispatch ships an update every 2 months, and PDI SmartMobile every 5 months. Most recently, Field Service Dispatch was updated on October 20, 2026 and PDI SmartMobile on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*