# RSA Support vs Helpdesk AI Email Support

The clearest difference is in-app purchases: RSA Support at none against Helpdesk AI Email Support's 4. Helpdesk AI Email Support's advantage is update cadence (monthly vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Helpdesk AI Email Support sells 4 in-app purchases, starting at $9.99 per month. RSA Support asks for nothing beyond the download.

RSA Support ships an update every 2 months, Helpdesk AI Email Support monthly. The most recent releases landed on November 3, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | RSA Support | Helpdesk AI Email Support |
| --- | --- | --- |
| Price | Free | Free |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Size | 21 MB | 50 MB |
| Requires iOS | **14.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [SIGHTCALL](https://appshunter.io/developer/935317994) | [CurlyCorn LLC](https://appshunter.io/developer/1552253484) |

## What reviewers say

### RSA Support

[App page](https://appshunter.io/ios/app/rsa-support/id1458622363)

**Features:** Vision Pro support

**In-app purchases:** none


### Helpdesk AI Email Support

[App page](https://appshunter.io/ios/app/helpdesk-ai-email-support-elk/id6761682586)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| ElkDesk Starter Monthly | $9.99 | per month |
| ElkDesk Pro Monthly | $34.99 | per month |
| ElkDesk Starter Yearly | $99.99 | per year |
| ElkDesk Pro Yearly | $349.00 | per year |


## Frequently asked questions

### Is RSA Support free?

RSA Support is free to download, with no in-app purchases.

### Is Helpdesk AI Email Support free?

Helpdesk AI Email Support is free to download, with in-app purchases available.

### Do RSA Support or Helpdesk AI Email Support have ads?

Neither RSA Support nor Helpdesk AI Email Support shows ads.

### Which is updated more often, RSA Support or Helpdesk AI Email Support?

RSA Support ships an update every 2 months, and Helpdesk AI Email Support monthly. Most recently, RSA Support was updated on November 3, 2026 and Helpdesk AI Email Support on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*