# 123NET Softphone vs retailMetrix

The clearest difference is rating: retailMetrix at 5.0 against 123NET Softphone's 4.3. retailMetrix also leads on update cadence (every 2 months vs every 10 months) and iOS requirement (13.0 vs 15.0). 123NET Softphone's advantage is ratings volume (98 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

retailMetrix holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: 123NET Softphone has 98 ratings behind it against 6, so its average is the more settled of the two.

123NET Softphone ships an update every 10 months, retailMetrix every 2 months. The most recent releases landed on October 24, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | 123NET Softphone | retailMetrix |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (98 ratings)](https://appshunter.io/ios/app/123net-softphone/id1459310828/reviews) | **[5.0 (6 ratings)](https://appshunter.io/ios/app/retailmetrix/id1626649045/reviews)** |
| Number of ratings | **98** | 6 |
| Positive reviews | — | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 10 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 114 MB | 24 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [123.Net, Inc.](https://appshunter.io/developer/1459310827) | [Richard Wright](https://appshunter.io/developer/1626649047) |

## What reviewers say

### 123NET Softphone

[App page](https://appshunter.io/ios/app/123net-softphone/id1459310828)

This mobile application allows 123NET customers to use their Hosted IP PBX service from anywhere. It integrates with your existing desk phone service, enabling calls and communication on the go. Requires an active 123NET account and specific service purchases.

**Highlights:** Hosted IP PBX integration, Mobile desk phone functionality, Seamless call management, Remote communication, Business VoIP solution

**Features:** macOS Compatibility, Siri integration

**In-app purchases:** none


### retailMetrix

[App page](https://appshunter.io/ios/app/retailmetrix/id1626649045)

This app provides a fully managed analytics solution for retailers. It offers insights to help businesses understand their performance and make data-driven decisions.

**Highlights:** Fully managed analytics, Retail performance tracking, Data-driven insights, Business intelligence

**In-app purchases:** none


## Frequently asked questions

### Is 123NET Softphone free?

123NET Softphone is free to download, with no in-app purchases.

### Is retailMetrix free?

retailMetrix is free to download, with no in-app purchases.

### Which has better reviews, 123NET Softphone or retailMetrix?

retailMetrix is rated higher. 123NET Softphone averages 4.3 out of 5 from 98 ratings, while retailMetrix averages 5.0 from 6 ratings.

### Do 123NET Softphone or retailMetrix have ads?

Neither 123NET Softphone nor retailMetrix shows ads.

### Which is updated more often, 123NET Softphone or retailMetrix?

123NET Softphone ships an update every 10 months, and retailMetrix every 2 months. Most recently, 123NET Softphone was updated on October 24, 2026 and retailMetrix on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*