# Alex311 vs SyncToWin

The clearest difference is in-app purchases: Alex311 at none against SyncToWin's 1. Alex311 also leads on iOS requirement (15.1 vs 18.0). SyncToWin's advantage is update cadence (every 3 days vs every 3 months). On price, ads and device support there is nothing between them.

Both are free to download. SyncToWin sells 1 in-app purchase, starting at $19.99 per month. Alex311 asks for nothing beyond the download.

Alex311 ships an update every 3 months, SyncToWin every 3 days. The most recent releases landed on June 23, 2026 and September 11, 2026 respectively.

## The numbers

| Metric | Alex311 | SyncToWin |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (6 ratings)](https://appshunter.io/ios/app/alex311/id1460145967/reviews)** | — |
| Number of ratings | **6** | — |
| Positive reviews | 66.7% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 days** |
| Monetization | Free | — |
| Size | 55 MB | 3 MB |
| Requires iOS | **15.1** | 18.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Alexandria, Va.](https://appshunter.io/developer/1190653675) | [Ricardo Alfaro-Ramos](https://appshunter.io/developer/1795162887) |

## What reviewers say

### Alex311

[App page](https://appshunter.io/ios/app/alex311/id1460145967)

Access over 175 city services and information on the go. Report issues by uploading photos and specifying locations on a map. Track the progress of your requests and provide feedback.

**Highlights:** Access 175+ city services, Report issues with photos, Pinpoint request locations on map, Track request progress, Provide service feedback, Find information on events and permits

**Features:** macOS Compatibility

**In-app purchases:** none


### SyncToWin

[App page](https://appshunter.io/ios/app/synctowin/id6741701480)

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| SyncToWin Monthly Subscription | $19.99 | per month |


## Frequently asked questions

### Is Alex311 free?

Alex311 is free to download, with no in-app purchases.

### Is SyncToWin free?

SyncToWin is free to download, with in-app purchases available.

### Do Alex311 or SyncToWin have ads?

Neither Alex311 nor SyncToWin shows ads.

### Which is updated more often, Alex311 or SyncToWin?

Alex311 ships an update every 3 months, and SyncToWin every 3 days. Most recently, Alex311 was updated on June 23, 2026 and SyncToWin on September 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*