# Feedback Assistant vs Customer

The clearest difference is in-app purchases: Customer at none against Feedback Assistant's 12. Customer also leads on update cadence (every 4 days vs fortnightly) and iOS requirement (12.0 vs 26.0). On price, ads and device support there is nothing between them.

Both are free to download. Feedback Assistant sells 12 in-app purchases, starting at $5.99 per month. Customer asks for nothing beyond the download.

Feedback Assistant ships an update fortnightly, Customer every 4 days. The most recent releases landed on September 29, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | Feedback Assistant | Customer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (4 ratings)](https://appshunter.io/ios/app/feedback-assistant-be-better/id1461703778/reviews)** | — |
| Number of ratings | **4** | — |
| Positive reviews | 90.0% of reviews | — |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 4 days** |
| Monetization | Free with in-app purchases | — |
| Size | 182 MB | 38 MB |
| Requires iOS | 26.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [NagniTech Inc.](https://appshunter.io/developer/1134646404) | [i2i softwares private limited](https://appshunter.io/developer/1155899316) |

## What reviewers say

### Feedback Assistant

[App page](https://appshunter.io/ios/app/feedback-assistant-be-better/id1461703778)

This platform transforms feedback into clear business decisions by collecting structured data and providing actionable insights. It helps businesses improve customer experience, monitor team satisfaction, and track service quality with real-time analytics and professional reporting.

**Highlights:** Structured feedback frameworks (NPS, CSAT, CES), Real-time analytics dashboards, Insight-oriented interpretation, Professional, export-ready reports, Anonymous or identified responses, Trend tracking and performance comparison

**Features:** Family Sharing, Vision Pro support, SharePlay

**In-app purchases (12)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 1 month Free | $5.99 | per month |
| Promo 1 month subscription | $5.99 | per month |
| Premium Discount 01 month | $12.99 | per month |
| Promo 12 months subscription | $29.99 | per year |
| 1 month Free | $29.99 | per year |
| Be Relaxed - 1 month | $49.99 | per month |
| Premium Discount 12 months | $69.99 | per year |
| Be Better - 1 month | $79.99 | per month |
| Be On Top - 1 month | $124.99 | per month |
| Be Relaxed - 12 months | $400.00 | per year |
| Be Better - 12 months | $700.00 | per year |
| Be On Top - 12 months | $1000.00 | per year |


### Customer

[App page](https://appshunter.io/ios/app/customer-feedback/id6444832037)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Feedback Assistant free?

Feedback Assistant is free to download, with in-app purchases available.

### Is Customer free?

Customer is free to download, with no in-app purchases.

### Do Feedback Assistant or Customer have ads?

Neither Feedback Assistant nor Customer shows ads.

### Which is updated more often, Feedback Assistant or Customer?

Feedback Assistant ships an update fortnightly, and Customer every 4 days. Most recently, Feedback Assistant was updated on September 29, 2026 and Customer on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*