# Product Support vs INDS Data Manager (IDM)

The clearest difference is rating: Product Support at 5.0 against INDS Data Manager (IDM)'s 1.0. Product Support also leads on iOS requirement (8.0 vs 14.0). INDS Data Manager (IDM)'s advantage is update cadence (every 4 months vs every 7 months) and ratings volume (11 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Product Support holds the better App Store score, 5.0 against 1.0. That said, the two scores are not equally well evidenced: INDS Data Manager (IDM) has 11 ratings behind it against 2, so its average is the more settled of the two.

Product Support ships an update every 7 months, INDS Data Manager (IDM) every 4 months. The most recent releases landed on June 1, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | Product Support | INDS Data Manager (IDM) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/product-support/id1463075555/reviews)** | [1.0 (11 ratings)](https://appshunter.io/ios/app/inds-data-manager-idm/id1474331850/reviews) |
| Number of ratings | 2 | **11** |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 4 months** |
| Monetization | Free | Free |
| Size | 164 MB | 157 MB |
| Requires iOS | **8.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Williams International Co., LLC](https://appshunter.io/developer/1024732815) | [Honeywell International, Inc.](https://appshunter.io/developer/311222963) |

## What reviewers say

### Product Support

[App page](https://appshunter.io/ios/app/product-support/id1463075555)

This application provides owners and operators of specific engines with access to essential information and services. It includes features like locating authorized service centers, scheduling maintenance, and accessing instructional videos.

**Highlights:** Authorized Service Center Locator, Schedule Maintenance, Request Inspection Kits, Instructional Video Library, Contact Information, Product Support Portal Access

**In-app purchases:** none


### INDS Data Manager (IDM)

[App page](https://appshunter.io/ios/app/inds-data-manager-idm/id1474331850)

This app allows pilots to wirelessly upload flight-critical databases to their aircraft's avionics using an iPad. It streamlines the data update process, saving time and reducing costs for operators.

**Highlights:** Wireless database upload to avionics, Direct database download to iPad, Filter services by update phase, Filter services by aircraft tail and service type, Streamlined data update process

**In-app purchases:** none


## Frequently asked questions

### Is Product Support free?

Product Support is free to download, with no in-app purchases.

### Is INDS Data Manager (IDM) free?

INDS Data Manager (IDM) is free to download, with no in-app purchases.

### Which has better reviews, Product Support or INDS Data Manager (IDM)?

Product Support is rated higher. Product Support averages 5.0 out of 5 from 2 ratings, while INDS Data Manager (IDM) averages 1.0 from 11 ratings.

### Do Product Support or INDS Data Manager (IDM) have ads?

Neither Product Support nor INDS Data Manager (IDM) shows ads.

### Which is updated more often, Product Support or INDS Data Manager (IDM)?

Product Support ships an update every 7 months, and INDS Data Manager (IDM) every 4 months. Most recently, Product Support was updated on June 1, 2026 and INDS Data Manager (IDM) on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*