# MyFW vs BTX 311

The clearest difference is rating: MyFW at 4.0 against BTX 311's 2.3. MyFW also leads on update cadence (every 5 weeks vs every 5 months) and ratings volume (33 vs 3). BTX 311's advantage is iOS requirement (18.0 vs 26.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyFW holds the better App Store score, 4.0 against 2.3. That said, the two scores are not equally well evidenced: MyFW has 33 ratings behind it against 3, so its average is the more settled of the two.

MyFW ships an update every 5 weeks, BTX 311 every 5 months. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | MyFW | BTX 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (33 ratings)](https://appshunter.io/ios/app/myfw/id1463082731/reviews)** | [2.3 (3 ratings)](https://appshunter.io/ios/app/btx-311/id1662494737/reviews) |
| Number of ratings | **33** | 3 |
| Positive reviews | 41.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 5 months |
| Monetization | Free | Free |
| Size | 13 MB | 149 MB |
| Requires iOS | 26.0 | **18.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [City of Fort Worth, Texas](https://appshunter.io/developer/1462480509) | [The City of Burleson](https://appshunter.io/developer/1662494739) |

## What reviewers say

### MyFW

[App page](https://appshunter.io/ios/app/myfw/id1463082731)

This app facilitates community engagement and collaboration. It allows residents to work together to foster a stronger, more connected city.

**Highlights:** Community building, Resident collaboration, City engagement, Strengthen community ties

**Features:** Vision Pro support

**In-app purchases:** none


### BTX 311

[App page](https://appshunter.io/ios/app/btx-311/id1662494737)

Connect with your city services directly from your smartphone. Submit and track non-emergency service requests, access knowledge articles, and engage with city departments like never before.

**Highlights:** Submit new service requests, Track existing requests, Attach photos to requests, Map request locations, Access knowledge base, Connect with city departments

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MyFW free?

MyFW is free to download, with no in-app purchases.

### Is BTX 311 free?

BTX 311 is free to download, with no in-app purchases.

### Which has better reviews, MyFW or BTX 311?

MyFW is rated higher. MyFW averages 4.0 out of 5 from 33 ratings, while BTX 311 averages 2.3 from 3 ratings.

### Do MyFW or BTX 311 have ads?

Neither MyFW nor BTX 311 shows ads.

### Which is updated more often, MyFW or BTX 311?

MyFW ships an update every 5 weeks, and BTX 311 every 5 months. Most recently, MyFW was updated on October 24, 2026 and BTX 311 on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*