# HelloButler Security vs Narwal

The clearest difference is review sentiment: HelloButler Security at 100% against Narwal's 41%. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelloButler Security ships an update every 3 weeks, Narwal every 2 weeks. The most recent releases landed on September 24, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | HelloButler Security | Narwal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[3.7 (617 ratings)](https://appshunter.io/ios/app/narwal/id1636748263/reviews)** |
| Number of ratings | — | **617** |
| Positive reviews | **100.0% of reviews** | 41.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 377 MB | 322 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPod, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [Butler at Your Service Inc.](https://appshunter.io/developer/1053162678) | [Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.](https://appshunter.io/developer/1462004351) |

## What reviewers say

### HelloButler Security

[App page](https://appshunter.io/ios/app/hellobutler-security/id1464555941)

This home security system offers 24/7 monitoring for various threats like burglary and fire, coupled with rapid response from a security patrol. It allows users to control their smart home devices, set custom rules for notifications, and automate home atmospheres based on daily routines.

**Highlights:** 24/7 monitoring for burglary, fire, water, CO, panic, Rapid response security patrol, Real-time notifications for sensor triggers, Event-based 'Scenes' and 'Recipes' for automation, Customizable zone configurations for armed modes, Control of lights, cameras, garage doors, and thermostats

**In-app purchases:** none


### Narwal

[App page](https://appshunter.io/ios/app/narwal/id1636748263)

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

**Highlights:** Remote control and monitoring, Multiple cleaning modes, Customized cleaning plans, Spot cleaning functionality, Map management with no-go zones, Customized cleaning reports

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets

**What reviewers complain about**

- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates

**Reported bugs**

- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck

**Requested features**

- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app


## Frequently asked questions

### Is HelloButler Security free?

HelloButler Security is free to download, with no in-app purchases.

### Is Narwal free?

Narwal is free to download, with no in-app purchases.

### Do HelloButler Security or Narwal have ads?

Neither HelloButler Security nor Narwal shows ads.

### Which is updated more often, HelloButler Security or Narwal?

HelloButler Security ships an update every 3 weeks, and Narwal every 2 weeks. Most recently, HelloButler Security was updated on September 24, 2026 and Narwal on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*