# Usedesk vs Upservice.

The clearest difference is in-app purchases: Usedesk at none against Upservice.'s 2. Usedesk also leads on iOS requirement (12.0 vs 17.0). Upservice.'s advantage is review sentiment (80% vs 50%) and update cadence (every 8 days vs every 2 months). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Upservice. sells 2 in-app purchases, starting at $17.99 per month. Usedesk asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 3.0 for Usedesk against 3.0 for Upservice.. Both are backed by a comparable volume of ratings — 4 and 2 respectively. Written reviews are what separate them: 50% of Usedesk's written reviews are positive against 80% of Upservice.'s.

Usedesk ships an update every 2 months, Upservice. every 8 days. The most recent releases landed on September 10, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | Usedesk | Upservice. |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (4 ratings)](https://appshunter.io/ios/app/usedesk/id1466364204/reviews) | [3.0 (2 ratings)](https://appshunter.io/ios/app/upservice/id1510273341/reviews) |
| Number of ratings | **4** | 2 |
| Positive reviews | 50.0% of reviews | **80.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 8 days** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 94 MB | 87 MB |
| Requires iOS | **12.0** | 17.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [BLIZHE K DELU, OOO](https://appshunter.io/developer/1466364203) | [LLC Busel Capital](https://appshunter.io/developer/1475972844) |

## What reviewers say

### Usedesk

[App page](https://appshunter.io/ios/app/usedesk/id1466364204)

This customer support app allows managers and agents to handle client inquiries from any location. It provides tools to respond across various communication channels, filter and track important tickets, and view client communication history.

**Highlights:** Respond to clients across multiple channels, Track tickets with filters, View client communication history, Handle inquiries on the go

**Features:** macOS Compatibility

**In-app purchases:** none


### Upservice.

[App page](https://appshunter.io/ios/app/upservice/id1510273341)

This business management system centralizes request handling, combining service desk, help desk, and ticketing functions. It streamlines processes, eliminates chaos, and provides detailed statistics for improved efficiency. Manage tasks, projects, assets, and knowledge bases with an intuitive interface.

**Highlights:** Request and ticket management, Fast SLA communication, Project and task management, Asset accounting, Knowledge base management, Intuitive interface, Detailed analytics

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Upservice Monthly Subscription | $17.99 | per month |
| Upservice Yearly Subscription | $178.99 | per year |


## Frequently asked questions

### Is Usedesk free?

Usedesk is free to download, with no in-app purchases.

### Is Upservice. free?

Upservice. is free to download, with in-app purchases available.

### Which has better reviews, Usedesk or Upservice.?

Usedesk and Upservice. are both rated 3.0 out of 5 on the App Store, from 4 and 2 ratings respectively.

### Do Usedesk or Upservice. have ads?

Neither Usedesk nor Upservice. shows ads.

### Which is updated more often, Usedesk or Upservice.?

Usedesk ships an update every 2 months, and Upservice. every 8 days. Most recently, Usedesk was updated on September 10, 2026 and Upservice. on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*