# Usedesk vs Smart Order

The clearest difference is update cadence: Usedesk at every 2 months against Smart Order's every 7 months. Usedesk also leads on iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Usedesk ships an update every 2 months, Smart Order every 7 months. The most recent releases landed on October 22, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Usedesk | Smart Order |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.4 (5 ratings)](https://appshunter.io/ios/app/usedesk/id1466364204/reviews)** | — |
| Number of ratings | **5** | — |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 7 months |
| Monetization | Free | — |
| Size | 94 MB | 34 MB |
| Requires iOS | **12.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [BLIZHE K DELU, OOO](https://appshunter.io/developer/1466364203) | [smartechsoftware](https://appshunter.io/developer/1662372255) |

## What reviewers say

### Usedesk

[App page](https://appshunter.io/ios/app/usedesk/id1466364204)

This customer support app allows managers and agents to handle client inquiries from any location. It provides tools to respond across various communication channels, filter and track important tickets, and view client communication history.

**Highlights:** Respond to clients across multiple channels, Track tickets with filters, View client communication history, Handle inquiries on the go

**Features:** macOS Compatibility

**In-app purchases:** none


### Smart Order

[App page](https://appshunter.io/ios/app/smart-order/id6738509593)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Usedesk free?

Usedesk is free to download, with no in-app purchases.

### Is Smart Order free?

Smart Order is free to download, with no in-app purchases.

### Do Usedesk or Smart Order have ads?

Neither Usedesk nor Smart Order shows ads.

### Which is updated more often, Usedesk or Smart Order?

Usedesk ships an update every 2 months, and Smart Order every 7 months. Most recently, Usedesk was updated on October 22, 2026 and Smart Order on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*