# SimplePractice Client Portal vs MYIO

SimplePractice Client Portal and MYIO both sit at 4.9 stars, but that hides the real split: 82% of SimplePractice Client Portal's written reviews are positive against 30% of MYIO's. SimplePractice Client Portal also leads on chart position (#10 vs #68). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for SimplePractice Client Portal against 4.8 for MYIO. Both are backed by a comparable volume of ratings — 39K and 26K respectively. Written reviews are what separate them: 82% of SimplePractice Client Portal's written reviews are positive against 30% of MYIO's.

Both ship on a similar rhythm, roughly monthly. Both last shipped on October 25, 2026.

## The numbers

| Metric | SimplePractice Client Portal | MYIO |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (39K ratings)](https://appshunter.io/ios/app/simplepractice-client-portal/id1466793305/reviews)** | [4.8 (26K ratings)](https://appshunter.io/ios/app/myio/id1618901898/reviews) |
| Number of ratings | **39K** | 26K |
| Positive reviews | **82.0% of reviews** | 29.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Best chart rank | **#10** | #68 |
| Size | 64 MB | 54 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [SimplePractice, LLC.](https://appshunter.io/developer/738207607) | [Valant Medical Solutions, Inc](https://appshunter.io/developer/1618901900) |

## What reviewers say

### SimplePractice Client Portal

[App page](https://appshunter.io/ios/app/simplepractice-client-portal/id1466793305)

**Currently charting:** #10 Top Free · Medical (US App Store)

Manage your healthcare appointments, messages, and payments from one secure app. Connect with your practitioner, complete paperwork digitally, and join virtual appointments with ease.

**Highlights:** Passwordless login, Secure messaging with practitioner, View upcoming appointments, Digital payments and invoices, Complete digital paperwork, Join telehealth appointments, Manage multiple profiles

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use app
- 👍 Convenient features like messaging, document upload, and payment
- 🚀 Intuitive and user-friendly interface
- 👍 Helpful for managing appointments and keeping track of care
- 👍 Great for communication with providers

**What reviewers complain about**

- 🐛 Occasional login and sign-in issues
- 🐛 Messaging and notification glitches
- 🐛 Inconsistent performance and crashes
- 🐛 Difficulty deleting old profiles and payment info
- 🐛 Lack of iPad-specific optimization

**Reported bugs**

- Login emails not arriving
- Appointment scheduling reverting to current date
- Inability to see new and pending appointments
- Messaging feature not working for some users
- Inconsistent performance and crashes

**Requested features**

- Add appointment calendar integration
- Improve notification and messaging functionality
- Implement password-based login option
- Develop an iPad-native version of the app
- Allow more customization of app settings and preferences


### MYIO

[App page](https://appshunter.io/ios/app/myio/id1618901898)

**Currently charting:** #68 Top Free · Medical (US App Store)

Manage your behavioral health information and care with this patient portal. Update personal details, set communication preferences, review statements, and pay balances. Access is granted through your mental health provider.

**Highlights:** Update personal and contact details, Set communication preferences, Review statements, Pay balances, Receive reminders and messages, Enable push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Seamless intake process
- 🚀 Excellent video call quality
- 💡 Useful appointment scheduling

**What reviewers complain about**

- 🐛 Frequent login issues
- 👎 Unreliable messaging system
- 🤯 Frustrating user interface
- 🔒 Privacy concerns with personal data collection
- 🔋 Drains device battery quickly

**Reported bugs**

- White screen on app launch
- Inability to log in with saved credentials
- Inconsistent behavior when updating payment information
- Video and audio issues during telehealth sessions

**Requested features**

- Add push notifications for messages and appointments
- Improve mobile optimization and support for tablets
- Integrate with calendar apps for easier scheduling
- Provide more transparency around data usage and privacy


## Frequently asked questions

### Is SimplePractice Client Portal free?

SimplePractice Client Portal is free to download, with no in-app purchases.

### Is MYIO free?

MYIO is free to download, with no in-app purchases.

### Which has better reviews, SimplePractice Client Portal or MYIO?

SimplePractice Client Portal is rated higher. SimplePractice Client Portal averages 4.9 out of 5 from 39K ratings, while MYIO averages 4.8 from 26K ratings.

### Do SimplePractice Client Portal or MYIO have ads?

Neither SimplePractice Client Portal nor MYIO shows ads.

### Which is updated more often, SimplePractice Client Portal or MYIO?

SimplePractice Client Portal ships an update monthly, and MYIO monthly. Most recently, SimplePractice Client Portal was updated on October 25, 2026 and MYIO on October 25, 2026.

### Which is more popular, SimplePractice Client Portal or MYIO?

SimplePractice Client Portal currently peaks at #10 in the App Store charts, and MYIO at #68. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*