# BT Email vs Encrypted Email

The clearest difference is rating: BT Email at 4.3 against Encrypted Email's 3.8. BT Email also leads on monetization model (free vs freemium). Encrypted Email's advantage is review sentiment (42% vs 17%) and iOS requirement (13.4 vs 16.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BT Email holds the better App Store score, 4.3 against 3.8. Both are backed by a comparable volume of ratings — 227 and 76 respectively. Written reviews complicate that: 17% of BT Email's written reviews are positive against 42% of Encrypted Email's, so the app with the better star average is not the one people write more warmly about.

BT Email ships an update every 3 months, Encrypted Email every 2 months. The most recent releases landed on October 20, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | BT Email | Encrypted Email |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (227 ratings)](https://appshunter.io/ios/app/bt-email/id1467369544/reviews)** | [3.8 (76 ratings)](https://appshunter.io/ios/app/encrypted-email-mailfence/id1628808776/reviews) |
| Number of ratings | **227** | 76 |
| Positive reviews | 17.3% of reviews | **41.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | **Free** | Freemium |
| Size | 116 MB | 34 MB |
| Requires iOS | 16.0 | **13.4** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [British Telecommunications plc](https://appshunter.io/developer/373567642) | [Contactoffice Group](https://appshunter.io/developer/1563748897) |

## What reviewers say

### BT Email

[App page](https://appshunter.io/ios/app/bt-email/id1467369544)

This app provides a secure and user-friendly way to manage your BT email account on the go. It offers robust cyber security, easy organization tools, and dedicated UK-based support for a seamless email experience.

**Highlights:** Designed for BT email service, World-class cyber security, User-friendly interface, Organize emails by date, contact, or classification, Add folders, Manage signatures and auto-replies, UK and Ireland based support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and good layout
- 👍 User friendly app
- 🔒 Excellent format easy to look up older emails
- 👍 Well organized
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Freezes, crashes, and glitchy
- 🐛 Slow and laggy
- 🐛 Authenticating issues and logging out frequently
- 🐛 Emails not updating or syncing properly
- 🐛 Emails getting stuck in drafts or outbox

**Reported bugs**

- Emails getting stuck in outbox
- App freezing and crashing
- Inability to log out properly
- Compatibility issues with iOS updates
- Inconsistent email display and notification issues

**Requested features**

- Ability to bulk delete emails
- Improved search and filtering options
- Better spam and phishing protection
- Seamless integration with other email accounts
- More user-friendly and modern interface


### Encrypted Email

[App page](https://appshunter.io/ios/app/encrypted-email-mailfence/id1628808776)

This app provides a secure and private email service with integrated cloud storage, calendar, and contacts. It offers end-to-end encryption and password-protected emails for enhanced privacy. Ideal for individuals and businesses seeking a secure communication and collaboration platform.

**Highlights:** OpenPGP encrypted emails, Password-protected emails, Integrated cloud storage (Drive), Shared calendars and contacts, Workspaces for collaboration, No tracking or ads

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🔒 Secure and private email
- 👍 Clean and simple interface
- 🚫 No ads, no spam
- 🇪🇺 European-based service
- ✨ Minimalist design

**What reviewers complain about**

- 🐛 Frequent login issues
- 🐛 Emails going to spam
- 🐛 Unreliable notifications
- 🐛 Signup blocks privacy-minded users
- 🐛 Poor customer support for free users

**Reported bugs**

- Unable to reach servers on phone app
- App scrolls text off screen while typing
- Emails going to spam folder
- Login failures on iOS
- App doesn't recognize login/password after update

**Requested features**

- Allow account creation with VPNs/privacy tools
- More specific error messages during signup
- Grace period and human review for signup false positives
- Ability to mark emails as 'not spam'
- Folder creation within the app


## Frequently asked questions

### Is BT Email free?

BT Email is free to download, with no in-app purchases.

### Is Encrypted Email free?

Encrypted Email is free to download, with no in-app purchases.

### Which has better reviews, BT Email or Encrypted Email?

BT Email is rated higher. BT Email averages 4.3 out of 5 from 227 ratings, while Encrypted Email averages 3.8 from 76 ratings.

### Do BT Email or Encrypted Email have ads?

Neither BT Email nor Encrypted Email shows ads.

### Which is updated more often, BT Email or Encrypted Email?

BT Email ships an update every 3 months, and Encrypted Email every 2 months. Most recently, BT Email was updated on October 20, 2026 and Encrypted Email on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*