# Jack's vs Lu's

Jack's and Lu's both sit at 4.7 stars, but that hides the real split: 67% of Lu's's written reviews are positive against 21% of Jack's's. Jack's's advantage is ratings volume (14K vs 110) and update cadence (every 4 months vs every 13 months). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Jack's against 4.7 for Lu's. That said, the two scores are not equally well evidenced: Jack's has 14K ratings behind it against 110, so its average is the more settled of the two. Written reviews are what separate them: 21% of Jack's's written reviews are positive against 67% of Lu's's.

Jack's ships an update every 4 months, Lu's every 13 months. The most recent releases landed on September 30, 2026 and September 3, 2026 respectively.

## The numbers

| Metric | Jack's | Lu's |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (14K ratings)](https://appshunter.io/ios/app/jacks/id1468067588/reviews)** | [4.7 (110 ratings)](https://appshunter.io/ios/app/lus/id1515442765/reviews) |
| Number of ratings | **14K** | 110 |
| Positive reviews | 21.1% of reviews | **66.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 months** | Every 13 months |
| Monetization | Free | Free |
| Best chart rank | **#202** | — |
| Size | 108 MB | 60 MB |
| Requires iOS | **14.0** | 16.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [BIG JACK ULTIMATE HOLDINGS LP](https://appshunter.io/developer/1468067587) | [Incentivio, Inc.](https://appshunter.io/developer/485234245) |

## What reviewers say

### Jack's

[App page](https://appshunter.io/ios/app/jacks/id1468067588)

**Currently charting:** #202 Top Free · Food & Drink (US App Store)

Earn points on every order and redeem them for delicious rewards. Discover nearby locations, order for pickup or delivery, and access exclusive online deals and limited-time offers.

**Highlights:** Earn points on orders, Redeem for rewards, Find nearby locations, Order for pickup/delivery, Exclusive online deals, Limited-time offers, Signup, birthday, anniversary rewards

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 👍 Friendly and helpful staff
- 🍔 Great food quality

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🔒 Inability to save payment info
- 🤔 Inconsistent user experience
- ⏰ Long wait times
- 🔄 Difficulty signing in and staying signed in

**Reported bugs**

- App freezing and crashing
- Inability to redeem points
- Incorrect orders
- Rewards not tracking properly

**Requested features**

- Ability to customize orders
- More reward options
- Easier way to get refunds
- Better menu customization


### Lu's

[App page](https://appshunter.io/ios/app/lus/id1515442765)

Easily order food for delivery, in-store pickup, or curbside service. Customize your meals and earn rewards on every purchase. Send digital gift cards to friends and family.

**Highlights:** Contactless ordering, Delivery options, In-store pickup, Curbside pickup, Order customization, Rewards program, Digital gift cards

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Jack's free?

Jack's is free to download, with no in-app purchases.

### Is Lu's free?

Lu's is free to download, with no in-app purchases.

### Which has better reviews, Jack's or Lu's?

Jack's is rated higher. Jack's averages 4.7 out of 5 from 14K ratings, while Lu's averages 4.7 from 110 ratings.

### Do Jack's or Lu's have ads?

Neither Jack's nor Lu's shows ads.

### Which is updated more often, Jack's or Lu's?

Jack's ships an update every 4 months, and Lu's every 13 months. Most recently, Jack's was updated on September 30, 2026 and Lu's on September 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*