# WASH vs Hele

The clearest difference is rating: WASH at 4.4 against Hele's 2.7. WASH also leads on update cadence (every 4 weeks vs every 17 months) and ratings volume (198K vs 32). Hele's advantage is iOS requirement (10.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

WASH holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: WASH has 198K ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 24% of WASH's written reviews are positive against 21% of Hele's.

WASH ships an update every 4 weeks, Hele every 17 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | WASH | Hele |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (198K ratings)](https://appshunter.io/ios/app/wash-connect/id1469627109/reviews)** | [2.7 (32 ratings)](https://appshunter.io/ios/app/hele/id6444108643/reviews) |
| Number of ratings | **198K** | 32 |
| Positive reviews | **24.2% of reviews** | 21.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 17 months |
| Monetization | Free | Free |
| Best chart rank | **#168** | — |
| Size | 67 MB | 81 MB |
| Requires iOS | 15.1 | **10.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [WASH Multifamily Laundry Systems](https://appshunter.io/developer/591549443) | [KickBack Points, L.L.C.](https://appshunter.io/developer/528848856) |

## What reviewers say

### WASH

[App page](https://appshunter.io/ios/app/wash-connect/id1469627109)

**Currently charting:** #168 Top Free · Utilities (US App Store)

Pay for laundry services conveniently using your mobile device. Check machine availability, receive notifications when your cycle is complete, and access helpful laundry tips. This app is designed for network-connected laundry rooms.

**Highlights:** Convenient mobile pay for laundry, Check machine availability, Get notified when laundry is done, Laundry tips and hacks, Request machine service, In-app support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient payment method
- 🚀 Able to monitor laundry status
- 👍 Nice feature updates

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 🐛 Inaccurate machine status and timers
- 🐛 Connectivity issues with machines
- 💰 Predatory minimum reload amounts
- 🤬 Poor customer service and support

**Reported bugs**

- App crashes and freezes
- Machines not detected or disconnecting
- Incorrect charge amounts
- Notification issues

**Requested features**

- Allow custom reload amounts
- Improve machine availability tracking
- Add timer functionality
- Implement refund/balance transfer options


### Hele

[App page](https://appshunter.io/ios/app/hele/id6444108643)

Earn and redeem reward points on qualifying purchases, including fuel, at participating locations. Points can be used like cash back for desired rewards, and users also receive exclusive discounts and freebies.

**Highlights:** Earn reward points on purchases, Redeem points like cash back, Get discounts and freebies, Points earned on fuel purchases, Easy to join and use

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is WASH free?

WASH is free to download, with no in-app purchases.

### Is Hele free?

Hele is free to download, with no in-app purchases.

### Which has better reviews, WASH or Hele?

WASH is rated higher. WASH averages 4.4 out of 5 from 198K ratings, while Hele averages 2.7 from 32 ratings.

### Do WASH or Hele have ads?

Neither WASH nor Hele shows ads.

### Which is updated more often, WASH or Hele?

WASH ships an update every 4 weeks, and Hele every 17 months. Most recently, WASH was updated on October 29, 2026 and Hele on October 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*