# Workiz Field Service Software vs Genaya

The clearest difference is review sentiment: Genaya at 100% against Workiz Field Service Software's 32%. Genaya also leads on rating (5.0 vs 4.6) and monetization model (free vs freemium). Workiz Field Service Software's advantage is ratings volume (2.2K vs 3) and update cadence (weekly vs fortnightly). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Genaya holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Workiz Field Service Software has 2.2K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 32% of Workiz Field Service Software's written reviews are positive against 100% of Genaya's.

Workiz Field Service Software ships an update weekly, Genaya fortnightly. The most recent releases landed on October 26, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Workiz Field Service Software | Genaya |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (2.2K ratings)](https://appshunter.io/ios/app/workiz-field-service-software/id1469769810/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/genaya/id6788929116/reviews)** |
| Number of ratings | **2.2K** | 3 |
| Positive reviews | 32.3% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Fortnightly |
| Monetization | Freemium | **Free** |
| Size | 200 MB | 111 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Send A Job Inc](https://appshunter.io/developer/1247265704) | [Genaya](https://appshunter.io/developer/6788929118) |

## What reviewers say

### Workiz Field Service Software

[App page](https://appshunter.io/ios/app/workiz-field-service-software/id1469769810)

Manage field service jobs, customer communications, and daily schedules from anywhere. This app synchronizes with its platform to provide real-time updates for teams and streamline operations for faster job completion and improved customer satisfaction.

**Highlights:** Job management from the field, Real-time team synchronization, Customer communication management, On-the-go scheduling, Streamlined business processes

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great business tool
- ⭐ Excellent app
- 👍 Convenient and easy to use
- 🔥 Awesome for service businesses

**What reviewers complain about**

- 💰 Very expensive
- 🐛 Glitchy and buggy
- 🤖 Poor customer service
- 🔒 Difficult to cancel subscription
- 🤔 Misleading sales practices

**Reported bugs**

- Missed calls and notifications
- Syncing and connectivity issues
- Crashing and freezing
- Invoicing and payment problems
- Scheduling and calendar bugs

**Requested features**

- Separate apartment line in address
- Ability to log in on multiple devices
- Landscape mode for iPad
- Lunch break button
- Tip option for customers


### Genaya

[App page](https://appshunter.io/ios/app/genaya/id6788929116)

Manage business operations including calls, scheduling, client management, and payments from a single platform. It offers features like a call center, appointment booking, invoicing, and secure video meetings, adapting to various industries.

**Highlights:** Dedicated business phone number for calls and texts, Appointment and project scheduling, Client and lead management, Invoicing and payment processing, Secure video conferencing, Industry-specific customization

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Workiz Field Service Software free?

Workiz Field Service Software is free to download, with no in-app purchases.

### Is Genaya free?

Genaya is free to download, with no in-app purchases.

### Which has better reviews, Workiz Field Service Software or Genaya?

Genaya is rated higher. Workiz Field Service Software averages 4.6 out of 5 from 2.2K ratings, while Genaya averages 5.0 from 3 ratings.

### Do Workiz Field Service Software or Genaya have ads?

Neither Workiz Field Service Software nor Genaya shows ads.

### Which is updated more often, Workiz Field Service Software or Genaya?

Workiz Field Service Software ships an update weekly, and Genaya fortnightly. Most recently, Workiz Field Service Software was updated on October 26, 2026 and Genaya on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*