# Idira Mobile vs ServiceNow Agent

The clearest difference is rating: Idira Mobile at 2.8 against ServiceNow Agent's 2.1. Idira Mobile also leads on iOS requirement (13.0.0 vs 18.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Idira Mobile holds the better App Store score, 2.8 against 2.1. Both are backed by a comparable volume of ratings — 26 and 10 respectively. Written reviews point the same way: 6% of Idira Mobile's written reviews are positive against 0% of ServiceNow Agent's.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | Idira Mobile | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (26 ratings)](https://appshunter.io/ios/app/idira-mobile/id1470242558/reviews)** | [2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews) |
| Number of ratings | **26** | 10 |
| Positive reviews | **5.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | Free |
| Size | 14 MB | 154 MB |
| Requires iOS | **13.0.0** | 18.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [CyberArk Software, Inc](https://appshunter.io/developer/1399039370) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Idira Mobile

[App page](https://appshunter.io/ios/app/idira-mobile/id1470242558)

This app provides secure access to company resources without needing VPNs, agents, or passwords. It utilizes biometric authentication and QR code scanning to protect high-risk browser-based application access and record user behavior.

**Highlights:** Zero Trust access, Biometric multi-factor authentication, QR code scanning for access, Step recording for web sessions, Continuous authentication, Session protection

**Features:** Vision Pro support

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


## Frequently asked questions

### Is Idira Mobile free?

Idira Mobile is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, Idira Mobile or ServiceNow Agent?

Idira Mobile is rated higher. Idira Mobile averages 2.8 out of 5 from 26 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.

### Do Idira Mobile or ServiceNow Agent have ads?

Neither Idira Mobile nor ServiceNow Agent shows ads.

### Which is updated more often, Idira Mobile or ServiceNow Agent?

Idira Mobile ships an update every 3 weeks, and ServiceNow Agent every 3 weeks. Most recently, Idira Mobile was updated on October 24, 2026 and ServiceNow Agent on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*