# Idira Mobile vs Now Support

The clearest difference is rating: Now Support at 4.3 against Idira Mobile's 2.8. Now Support also leads on review sentiment (44% vs 6%). Idira Mobile's advantage is iOS requirement (13.0.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Now Support holds the better App Store score, 4.3 against 2.8. Both are backed by a comparable volume of ratings — 26 and 26 respectively. Written reviews point the same way: 6% of Idira Mobile's written reviews are positive against 44% of Now Support's.

Idira Mobile ships an update every 3 weeks, Now Support fortnightly. The most recent releases landed on September 26, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | Idira Mobile | Now Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (26 ratings)](https://appshunter.io/ios/app/idira-mobile/id1470242558/reviews) | **[4.3 (26 ratings)](https://appshunter.io/ios/app/now-support/id1504338471/reviews)** |
| Number of ratings | 26 | 26 |
| Positive reviews | 5.9% of reviews | **44.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Free | Free |
| Size | 14 MB | 140 MB |
| Requires iOS | **13.0.0** | 18.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [CyberArk Software, Inc](https://appshunter.io/developer/1399039370) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Idira Mobile

[App page](https://appshunter.io/ios/app/idira-mobile/id1470242558)

This app provides secure access to company resources without needing VPNs, agents, or passwords. It utilizes biometric authentication and QR code scanning to protect high-risk browser-based application access and record user behavior.

**Highlights:** Zero Trust access, Biometric multi-factor authentication, QR code scanning for access, Step recording for web sessions, Continuous authentication, Session protection

**Features:** Vision Pro support

**In-app purchases:** none


### Now Support

[App page](https://appshunter.io/ios/app/now-support/id1504338471)

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

**Highlights:** Track and advance cases, Real-time notifications, Access knowledge articles, Service Catalog for requests, Virtual Agent assistance, Biometric login

**In-app purchases:** none


## Frequently asked questions

### Is Idira Mobile free?

Idira Mobile is free to download, with no in-app purchases.

### Is Now Support free?

Now Support is free to download, with no in-app purchases.

### Which has better reviews, Idira Mobile or Now Support?

Now Support is rated higher. Idira Mobile averages 2.8 out of 5 from 26 ratings, while Now Support averages 4.3 from 26 ratings.

### Do Idira Mobile or Now Support have ads?

Neither Idira Mobile nor Now Support shows ads.

### Which is updated more often, Idira Mobile or Now Support?

Idira Mobile ships an update every 3 weeks, and Now Support fortnightly. Most recently, Idira Mobile was updated on September 26, 2026 and Now Support on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*