# FirstKey Homes Resident vs Access Winter Haven

FirstKey Homes Resident and Access Winter Haven both sit at 4.6 stars, but that hides the real split: 45% of FirstKey Homes Resident's written reviews are positive against 0% of Access Winter Haven's. FirstKey Homes Resident also leads on ratings volume (7.9K vs 14) and iOS requirement (15.6 vs 18.0). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for FirstKey Homes Resident against 4.5 for Access Winter Haven. That said, the two scores are not equally well evidenced: FirstKey Homes Resident has 7.9K ratings behind it against 14, so its average is the more settled of the two. Written reviews are what separate them: 45% of FirstKey Homes Resident's written reviews are positive against 0% of Access Winter Haven's.

FirstKey Homes Resident ships an update every 9 months, Access Winter Haven every 5 months. The most recent releases landed on November 8, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | FirstKey Homes Resident | Access Winter Haven |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (7.9K ratings)](https://appshunter.io/ios/app/firstkey-homes-resident/id1470476907/reviews)** | [4.5 (14 ratings)](https://appshunter.io/ios/app/access-winter-haven/id6446150125/reviews) |
| Number of ratings | **7.9K** | 14 |
| Positive reviews | **44.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 9 months | **Every 5 months** |
| Monetization | Free | Free |
| Size | 64 MB | 145 MB |
| Requires iOS | **15.6** | 18.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Yardi Systems, Inc.](https://appshunter.io/developer/425728804) | [City of Winter Haven, FL](https://appshunter.io/developer/418319006) |

## What reviewers say

### FirstKey Homes Resident

[App page](https://appshunter.io/ios/app/firstkey-homes-resident/id1470476907)

Manage your rental home with ease. Pay rent, submit maintenance requests, and access important information all from your mobile device. This app simplifies your living experience and helps you love where you live.

**Highlights:** Pay rent, Submit maintenance requests, Manage rental home, Convenient on-the-go access

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to pay rent and bills
- 🚀 Convenient app for managing rental
- 💡 Points for paying early

**What reviewers complain about**

- 🐛 Buggy app with frequent logout issues
- 💰 High fees for payment options
- 🤔 Lack of transparency in utility billing

**Reported bugs**

- Inability to add/use preferred payment methods
- Maintenance requests not going through
- Incorrect rent/utility amounts displayed

**Requested features**

- Ability to see utility bill details in app
- Option to make partial payments
- Improved color contrast and readability


### Access Winter Haven

[App page](https://appshunter.io/ios/app/access-winter-haven/id6446150125)

Report local issues like potholes and damaged signs easily. This app uses your GPS location and allows photo/video uploads to document problems. Track the status of your submitted requests and explore other city services.

**Highlights:** Report local problems, GPS location detection, Photo and video uploads, Track report status, Submit requests for maintenance

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is FirstKey Homes Resident free?

FirstKey Homes Resident is free to download, with no in-app purchases.

### Is Access Winter Haven free?

Access Winter Haven is free to download, with no in-app purchases.

### Which has better reviews, FirstKey Homes Resident or Access Winter Haven?

FirstKey Homes Resident is rated higher. FirstKey Homes Resident averages 4.6 out of 5 from 7.9K ratings, while Access Winter Haven averages 4.5 from 14 ratings.

### Do FirstKey Homes Resident or Access Winter Haven have ads?

Neither FirstKey Homes Resident nor Access Winter Haven shows ads.

### Which is updated more often, FirstKey Homes Resident or Access Winter Haven?

FirstKey Homes Resident ships an update every 9 months, and Access Winter Haven every 5 months. Most recently, FirstKey Homes Resident was updated on November 8, 2026 and Access Winter Haven on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*