# Orange Support vs TRUMPF Visual Assistance

The clearest difference is rating: Orange Support at 5.0 against TRUMPF Visual Assistance's 3.7. Orange Support also leads on iOS requirement (15.1 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Orange Support holds the better App Store score, 5.0 against 3.7. Both are backed by a comparable volume of ratings — 3 and 3 respectively.

Orange Support ships an update every 6 weeks, TRUMPF Visual Assistance every 2 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | Orange Support | TRUMPF Visual Assistance |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (3 ratings)](https://appshunter.io/ios/app/orange-support/id1471890139/reviews)** | [3.7 (3 ratings)](https://appshunter.io/ios/app/trumpf-visual-assistance/id1499817744/reviews) |
| Number of ratings | 3 | 3 |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 43 MB | 73 MB |
| Requires iOS | **15.1** | 18.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Mazak Optonics Corporation](https://appshunter.io/developer/1788422438) | [TRUMPF GmbH & Co. KG](https://appshunter.io/developer/518296271) |

## What reviewers say

### Orange Support

[App page](https://appshunter.io/ios/app/orange-support/id1471890139)

Access service history, warranty details, and live video conferencing with engineers. This business tool provides a centralized hub for media resources and support.

**Highlights:** View service history, Access warranty information, Live video conferencing with engineers, Access media resources, Centralized support hub

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### TRUMPF Visual Assistance

[App page](https://appshunter.io/ios/app/trumpf-visual-assistance/id1499817744)

This app connects users with service engineers remotely to diagnose and resolve machine issues quickly. It facilitates troubleshooting through audio, image, and video sharing, along with real-time image editing and a chat function.

**Highlights:** Audio, image, and video file recording and exchange, Real-time image editing with transmission, Chat function for communication, Remote service engineer connection, Faster troubleshooting

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Orange Support free?

Orange Support is free to download, with no in-app purchases.

### Is TRUMPF Visual Assistance free?

TRUMPF Visual Assistance is free to download, with no in-app purchases.

### Which has better reviews, Orange Support or TRUMPF Visual Assistance?

Orange Support is rated higher. Orange Support averages 5.0 out of 5 from 3 ratings, while TRUMPF Visual Assistance averages 3.7 from 3 ratings.

### Do Orange Support or TRUMPF Visual Assistance have ads?

Neither Orange Support nor TRUMPF Visual Assistance shows ads.

### Which is updated more often, Orange Support or TRUMPF Visual Assistance?

Orange Support ships an update every 6 weeks, and TRUMPF Visual Assistance every 2 months. Most recently, Orange Support was updated on November 3, 2026 and TRUMPF Visual Assistance on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*