# Bask Bank Mobile vs Citizens Access

Bask Bank Mobile and Citizens Access both sit at 4.7 stars, but that hides the real split: 83% of Bask Bank Mobile's written reviews are positive against 33% of Citizens Access's. Citizens Access's advantage is update cadence (fortnightly vs every 4 months) and ratings volume (12K vs 3.3K). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Bask Bank Mobile against 4.9 for Citizens Access. Both are backed by a comparable volume of ratings — 3.3K and 12K respectively. Written reviews are what separate them: 83% of Bask Bank Mobile's written reviews are positive against 33% of Citizens Access's.

Bask Bank Mobile ships an update every 4 months, Citizens Access fortnightly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Bask Bank Mobile | Citizens Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (3.3K ratings)](https://appshunter.io/ios/app/bask-bank-mobile/id1472610579/reviews) | **[4.9 (12K ratings)](https://appshunter.io/ios/app/citizens-access/id1588115413/reviews)** |
| Number of ratings | 3.3K | **12K** |
| Positive reviews | **83.0% of reviews** | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 119 MB | 73 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Texas Capital Bank](https://appshunter.io/developer/1008893665) | [Citizens Bank, N.A.](https://appshunter.io/developer/388082491) |

## What reviewers say

### Bask Bank Mobile

[App page](https://appshunter.io/ios/app/bask-bank-mobile/id1472610579)

Manage your savings accounts securely and conveniently. Receive real-time alerts, transfer funds, schedule deposits, and easily contact customer support.

**Highlights:** Secure account management, Real-time transaction notifications, Fund transfers, Scheduled recurring deposits, Customer support access

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure
- 👍 User-friendly
- 🚀 Smooth performance
- 💰 Great interest rates

**What reviewers complain about**

- 🐛 Occasional app crashes
- 🐛 Delayed fund availability
- 🐛 Unreliable authentication
- 🐛 Glitchy app performance
- 🐛 Confusing UI

**Reported bugs**

- Inability to add joint account owners
- Inconsistent account balance display
- Scheduled transfers executing immediately
- Accounts being temporarily disabled for no reason

**Requested features**

- Total account balance overview
- Improved Zelle integration
- Biometric login options
- Faster external transfers
- Enhanced transaction details


### Citizens Access

[App page](https://appshunter.io/ios/app/citizens-access/id1588115413)

Manage your finances conveniently from your mobile device. Access your CD and Savings accounts 24/7, view statements and transaction history, and easily transfer funds in and out.

**Highlights:** 24/7 secure account access, View account summary, Access statements, View transaction history, Transfer money

**In-app purchases:** none

**What reviewers like**

- 💰 Great interest rate
- 👍 Easy to use app
- 🚀 Super easy to transfer funds

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ⏱️ Slow external transfers
- 🔒 Unreliable login/authentication
- 📱 Limited app functionality compared to website

**Reported bugs**

- Login screen gets stuck on verification code
- Face ID/Touch ID not working consistently
- Deposits not showing up in account for days

**Requested features**

- Mobile check deposit
- Ability to open new accounts in-app
- Improved login experience with Face ID/Touch ID
- More detailed transaction history


## Frequently asked questions

### Is Bask Bank Mobile free?

Bask Bank Mobile is free to download, with no in-app purchases.

### Is Citizens Access free?

Citizens Access is free to download, with no in-app purchases.

### Which has better reviews, Bask Bank Mobile or Citizens Access?

Citizens Access is rated higher. Bask Bank Mobile averages 4.7 out of 5 from 3.3K ratings, while Citizens Access averages 4.9 from 12K ratings.

### Do Bask Bank Mobile or Citizens Access have ads?

Neither Bask Bank Mobile nor Citizens Access shows ads.

### Which is updated more often, Bask Bank Mobile or Citizens Access?

Bask Bank Mobile ships an update every 4 months, and Citizens Access fortnightly. Most recently, Bask Bank Mobile was updated on October 29, 2026 and Citizens Access on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*