HELLO MOBILITY vs RYDE (formerly RYDE PASS)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HELLO MOBILITY
This app offers a shared scooter and small electric vehicle service for convenient urban travel, sightseeing, and commuting. It provides an eco-friendly mobility solution, allowing users to discover new routes and enjoy a flexible way to get around town. Users can easily book and return vehicles at designated stations.
- Shared scooter and small EV rental
- Flexible pick-up and drop-off locations
- App-based booking and reservation
- Eco-friendly transportation option
- Discovery of new routes and areas
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HELLO MOBILITYは、スクーターや小型EV(電気自動車)を気軽にご利用頂けるシェアスクーター、カーシェアサービスです。街乗り、観光、通勤、通学など、人にも街にも地球にも優しい移動を提供します。 「こんなお店あったんだ」「道路を使うとこんな近いんだ!」 路線図から解放された新しい「普段の足」をぜひ楽しんでください。 【HELLO MOBILITYの特徴】 ・スクーターや小型EV(電気自動車)をご利用いただけます。 ・HELLO MOBILITYのステーション(駐車場)で利用を開始できます。 ・借りた場所でなくても返却いただけます。 ・利用予約、返却予約はアプリからおこなっていただきます。 【ご利用方法】 ・アプリをダウンロードし、会員登録 免許証情報、クレジットカード情報の登録が必要です。 ・ご希望のステーションから予約 ・利用開始 スクーターにはヘルメットが設置されています。 ・ご希望のステーションに返却 【注意事項】 ・ご利用前に、必ず利用規約をお読みください。 ・本アプリケーションは、端末の位置情報および、Bluetoothを利用します。 ・料金プランはエリアによって異なります。
RYDE (formerly RYDE PASS)
This app simplifies travel and commuting across Japan with integrated digital ticketing for public transport and bike sharing. Easily purchase and manage commuter passes, discount tickets, and day passes, all from your smartphone. Visualize routes on a map and pay securely with multiple cashless options.
- Digital ticketing for public transport
- Integrated bike sharing services
- Cashless payment options
- Route visualization on map
- Ticket usage and expiration tracking
- Commuter and discount passes
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RYDE PASS has been renamed RYDE. It's the same app, and your tickets and account stay just as they are. RYDE is your all-in-one solution for travel and commuting. We’re expanding across Japan to make cashless public transport and bike sharing more convenient than ever! EASY DIGITAL TICKETING Purchase and manage all your tickets on your smartphone. - Commuter passes for daily travel - Discount coupon ticket for frequent use - Day passes for sightseeing and outings - Tickets for sightseeing boats and ferries - Check ticket usage and expiration dates anytime Integrated Bicycle Sharing - Connects with services like Docomo bike share and HELLO CYCLING. Find and rent a nearby bicycle right from the app. Combine train and bus travel with bike sharing for a seamless commute or a quick trip to the store. Local Travel on a Map - Visualize train and bus routes directly on a map to easily plan your trip. Cashless Payments - Securely purchase tickets using credit cards, Apple Pay, and PayPay. HOW TO USE 1.Download the RYDE App: Find the ticket you need in the app anytime anywhere. 2.Show and Go: Simply show your digital ticket screen to the staff when boarding or exiting (depending on the ticket type). RYDE IS RECOMMENDED FOR... - Daily commuters who use public transportation. - Travelers and business professionals who frequently use multiple forms of transport. - Environmentally-conscious individuals who want to use bike sharing as a healthy and green option. - Anyone who wants to manage their transportation costs smartly and without cash. Shared Cycling Services Available with Docomo Bike Share DATE BIKE,Hachijojima Cycle Share,Kawasaki Bike Share,baybike,Osaka Bike Share,Himeji City Share Cycle Himechari,Nara Bike Share,Peacecle,Sanuki Share Cycle,Oita Cycle Share,Kagorin,Churachari (Tsuruga Share Cycle),Chiyokuru, Porocle,Henokuru,Kasama CYCLING,Sakai Cycle Share,Tsumagoi Panorama Rentacycle,Rakuraku Wireless Charging Share Cycle (Ogawa Town, Saitama),Tokyo Keikoku Cycling,Ogasawara Smile Cycle Niigata 2km Share Cycle,Machinori,Komatsu Share Cycle,Fukuchari,TSURUGA SHARE CYCLE,Gururin,Q-BIKE,Ueda-Chikuma Area Share Cycle,Tomi Share Cycle,Yotetsu Trecu,cariteco BIKE,Inachari,CLEW HUBchari,Izumi, Kishiwada, Kawachinagano Cycle Share,Kobe Rincle,Kyoryu Cycle,Kato Share Cycle Service,smart Ekirin-kun,YUIEN,Tsuyama Share Cycle Gonchari,Onomichi Community Cycle (shimanami),SASEBO,Miyatoyo e-Cycle Shared Cycling Services Available with HELLO CYCLING daichari,Bell Sharing,SHONAN PEDAL,MY BIKE,Kantetsu Pedal,Mitochari,MaaS Cycle,SUNAUTUS MOBILITY,Harenohi Cycle,PULCLE,Izunaka Sharing,Surugano Cycle,CYCY,Hi! Cycling,ballooners cycle,Mikuchari, etc.
Screenshots
Verdict
The clearest difference is update cadence: RYDE (formerly RYDE PASS) at every 9 days against HELLO MOBILITY's every 2 months. RYDE (formerly RYDE PASS) also leads on review sentiment (42% vs 20%) and iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HELLO MOBILITY ships an update every 2 months, RYDE (formerly RYDE PASS) every 9 days. The most recent releases landed on November 3, 2026 and November 13, 2026 respectively.
| Parameter | HELLO MOBILITY | RYDE (formerly RYDE PASS) |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (6 ratings) — better |
| Positive reviews | 20.0% of reviews | 42.0% of reviews — better |
| Number of ratings | — | 6 — better |
| Update frequency | Every 2 months | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 62 MB | 79 MB |
| Age rating | 4+ | 12+ |
| Developer | OPENSTREET CO.,LTD. | RYDE Inc. |
Customer experience
HELLO MOBILITY
RYDE (formerly RYDE PASS)
Bugs and requests
HELLO MOBILITY
Not enough reviews yet to summarise bugs or requests.
RYDE (formerly RYDE PASS)
Reported bugs
13 issues- App does not launch after update
- App does not launch with poor signal
- Tickets not displayed or take too long to display
- Tickets consumed automatically without display
- App prompts for update, preventing ticket display
Show 8 moreShow fewer
- Age displayed prominently on tickets
- QR code not recognized by drivers/staff
- App is heavy and causes connection issues
- Ticket price displayed incorrectly in different languages
- Unable to rate after writing a comment
- PASMO card creation issue
- Unable to revert Apple Pay integration
- Inconvenient at manned ticket gates
Requested features
15 requests- Increase ticket completion screen display time
- Display ticket usage history with date/time
- Offline mode for ticket display
- Display tickets on home screen or as default
- Add widget or shortcut for quick ticket access
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- Improve app performance and reduce loading times
- Allow saving tickets locally
- Display location-based relevant tickets
- Add more payment options like PayPay
- Allow purchasing tickets for separate days individually
- Provide a way to keep digital tickets as souvenirs
- Allow ticket transfer or resale
- Improve support response time
- Clarify refund policies and calculation methods
- Add public toilet locations to maps
In-app purchases
HELLO MOBILITY
No in-app purchases
RYDE (formerly RYDE PASS)
No in-app purchases
Questions
Is HELLO MOBILITY free?
Is RYDE (formerly RYDE PASS) free?
Do HELLO MOBILITY or RYDE (formerly RYDE PASS) have ads?
Which is updated more often, HELLO MOBILITY or RYDE (formerly RYDE PASS)?
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