# MyOncor vs FBTX Connect

The clearest difference is rating: FBTX Connect at 4.4 against MyOncor's 2.8. FBTX Connect also leads on iOS requirement (18.0 vs 26.0). MyOncor's advantage is review sentiment (20% vs 0%) and update cadence (every 5 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FBTX Connect holds the better App Store score, 4.4 against 2.8. Both are backed by a comparable volume of ratings — 187 and 56 respectively. Written reviews complicate that: 20% of MyOncor's written reviews are positive against 0% of FBTX Connect's, so the app with the better star average is not the one people write more warmly about.

MyOncor ships an update every 5 weeks, FBTX Connect every 3 months. The most recent releases landed on October 14, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | MyOncor | FBTX Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (187 ratings)](https://appshunter.io/ios/app/myoncor/id1474439673/reviews) | **[4.4 (56 ratings)](https://appshunter.io/ios/app/fbtx-connect/id1584690382/reviews)** |
| Number of ratings | **187** | 56 |
| Positive reviews | **20.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 168 MB | 145 MB |
| Requires iOS | 26.0 | **18.0** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Oncor Electric Delivery Company LLC](https://appshunter.io/developer/1474413540) | [City of Farmers Branch](https://appshunter.io/developer/937152753) |

## What reviewers say

### MyOncor

[App page](https://appshunter.io/ios/app/myoncor/id1474439673)

Manage your electricity service with ease. Report outages, track restoration times, and request new service for construction projects. Stay informed with real-time updates and safety information.

**Highlights:** Report power outages, Track outage status and restoration times, Manage new service requests, Access builder and developer resources, View real-time Oncor news and safety information, Receive energy efficiency tips

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use (for some)
- 💡 Streamlined outage reporting (for some)
- 🚀 Fast updates (for some)
- 👍 User-friendly interface (for some)
- 💡 Informative content (for some)

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 App is buggy and not ready
- 🐛 Does not work when needed most
- 🐛 Slow to load information
- 🐛 Cannot add address or provider

**Reported bugs**

- App crashes frequently
- App freezes often
- App does not work during outages
- Slow loading times for outage maps and chat
- Cannot add address or retail provider

**Requested features**

- Add auto input for saved info
- Improve provider selection process
- Allow users to add their own providers
- Make outage maps load faster
- Ensure app works offline or with low connectivity


### FBTX Connect

[App page](https://appshunter.io/ios/app/fbtx-connect/id1584690382)

Report city issues like potholes or property maintenance with ease. This app uses your location and allows photo/video uploads to help resolve problems faster. Track the status of your requests until they are completed.

**Highlights:** Submit city service requests, Use GPS for location, Upload photos and videos, Track request status, Report property maintenance, Report potholes and signs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MyOncor free?

MyOncor is free to download, with no in-app purchases.

### Is FBTX Connect free?

FBTX Connect is free to download, with no in-app purchases.

### Which has better reviews, MyOncor or FBTX Connect?

FBTX Connect is rated higher. MyOncor averages 2.8 out of 5 from 187 ratings, while FBTX Connect averages 4.4 from 56 ratings.

### Do MyOncor or FBTX Connect have ads?

Neither MyOncor nor FBTX Connect shows ads.

### Which is updated more often, MyOncor or FBTX Connect?

MyOncor ships an update every 5 weeks, and FBTX Connect every 3 months. Most recently, MyOncor was updated on October 14, 2026 and FBTX Connect on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*