# MyOncor vs askGTX

The clearest difference is rating: askGTX at 5.0 against MyOncor's 2.8. askGTX also leads on iOS requirement (15.1 vs 26.0). MyOncor's advantage is update cadence (every 5 weeks vs every 8 months) and ratings volume (184 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

askGTX holds the better App Store score, 5.0 against 2.8. That said, the two scores are not equally well evidenced: MyOncor has 184 ratings behind it against 3, so its average is the more settled of the two.

MyOncor ships an update every 5 weeks, askGTX every 8 months. The most recent releases landed on September 21, 2026 and July 20, 2026 respectively.

## The numbers

| Metric | MyOncor | askGTX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (184 ratings)](https://appshunter.io/ios/app/myoncor/id1474439673/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/askgtx/id6742161322/reviews)** |
| Number of ratings | **184** | 3 |
| Positive reviews | 20.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 8 months |
| Monetization | Free | Free |
| Size | 168 MB | 61 MB |
| Requires iOS | 26.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Oncor Electric Delivery Company LLC](https://appshunter.io/developer/1474413540) | [City of Georgetown](https://appshunter.io/developer/1797176457) |

## What reviewers say

### MyOncor

[App page](https://appshunter.io/ios/app/myoncor/id1474439673)

Manage your electricity service with ease. Report outages, track restoration times, and request new service for construction projects. Stay informed with real-time updates and safety information.

**Highlights:** Report power outages, Track outage status and restoration times, Manage new service requests, Access builder and developer resources, View real-time Oncor news and safety information, Receive energy efficiency tips

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use (for some)
- 💡 Streamlined outage reporting (for some)
- 🚀 Fast updates (for some)
- 👍 User-friendly interface (for some)
- 💡 Informative content (for some)

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 App is buggy and not ready
- 🐛 Does not work when needed most
- 🐛 Slow to load information
- 🐛 Cannot add address or provider

**Reported bugs**

- App crashes frequently
- App freezes often
- App does not work during outages
- Slow loading times for outage maps and chat
- Cannot add address or retail provider

**Requested features**

- Add auto input for saved info
- Improve provider selection process
- Allow users to add their own providers
- Make outage maps load faster
- Ensure app works offline or with low connectivity


### askGTX

[App page](https://appshunter.io/ios/app/askgtx/id6742161322)

Easily submit general questions and non-emergency service requests to city staff. Report issues like graffiti and potholes, or request services such as ceremonial documents. Track your submissions and stay informed about community updates.

**Highlights:** Submit service requests, Report city issues, Attach photos/documents, Track submissions, Anonymous submissions, View community requests

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is MyOncor free?

MyOncor is free to download, with no in-app purchases.

### Is askGTX free?

askGTX is free to download, with no in-app purchases.

### Which has better reviews, MyOncor or askGTX?

askGTX is rated higher. MyOncor averages 2.8 out of 5 from 184 ratings, while askGTX averages 5.0 from 3 ratings.

### Do MyOncor or askGTX have ads?

Neither MyOncor nor askGTX shows ads.

### Which is updated more often, MyOncor or askGTX?

MyOncor ships an update every 5 weeks, and askGTX every 8 months. Most recently, MyOncor was updated on September 21, 2026 and askGTX on July 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*