# Hawaiian Telcom Support vs TW Pay

The clearest difference is review sentiment: TW Pay at 88% against Hawaiian Telcom Support's 0%. TW Pay also leads on rating (4.7 vs 2.0) and ratings volume (191 vs 6). Hawaiian Telcom Support's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TW Pay holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: TW Pay has 191 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of Hawaiian Telcom Support's written reviews are positive against 88% of TW Pay's.

Hawaiian Telcom Support ships an update every 2 months, TW Pay every 6 months. The most recent releases landed on September 20, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | Hawaiian Telcom Support | TW Pay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (6 ratings)](https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974/reviews) | **[4.7 (191 ratings)](https://appshunter.io/ios/app/tw-pay/id1644804402/reviews)** |
| Number of ratings | 6 | **191** |
| Positive reviews | 0.0% of reviews | **87.5% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 55 MB | 67 MB |
| Requires iOS | 17.0 | **10.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Cincinnati Bell](https://appshunter.io/developer/657511229) | [KioSoft Technologies LLC](https://appshunter.io/developer/1254243314) |

## What reviewers say

### Hawaiian Telcom Support

[App page](https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974)

Run network tests and diagnostics to help resolve internet issues. This app also assists with identity verification for account-related matters. Share test results with support agents for faster problem-solving.

**Highlights:** Network tests and diagnostics, Share test results with support, Identity verification for accounts, Access to additional network data via location permission

**Features:** Vision Pro support

**In-app purchases:** none


### TW Pay

[App page](https://appshunter.io/ios/app/tw-pay/id1644804402)

Easily pay for laundry cycles using your smartphone. Purchase credit within the app and use Bluetooth to communicate with washers and dryers. Track your transaction history and receive alerts when your laundry is done.

**Highlights:** Pay for laundry cycles, Purchase credit in-app, Control machines via Bluetooth, Scan machine QR codes, View account balance, Track transaction history, Receive cycle completion alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Hawaiian Telcom Support free?

Hawaiian Telcom Support is free to download, with no in-app purchases.

### Is TW Pay free?

TW Pay is free to download, with no in-app purchases.

### Which has better reviews, Hawaiian Telcom Support or TW Pay?

TW Pay is rated higher. Hawaiian Telcom Support averages 2.0 out of 5 from 6 ratings, while TW Pay averages 4.7 from 191 ratings.

### Do Hawaiian Telcom Support or TW Pay have ads?

TW Pay shows ads; Hawaiian Telcom Support does not.

### Which is updated more often, Hawaiian Telcom Support or TW Pay?

Hawaiian Telcom Support ships an update every 2 months, and TW Pay every 6 months. Most recently, Hawaiian Telcom Support was updated on September 20, 2026 and TW Pay on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*