# Hawaiian Telcom Support vs Hele

The clearest difference is rating: Hele at 2.7 against Hawaiian Telcom Support's 2.0. Hele also leads on review sentiment (21% vs 0%) and ratings volume (24 vs 6). Hawaiian Telcom Support's advantage is update cadence (every 2 months vs every 17 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Hele holds the better App Store score, 2.7 against 2.0. Both are backed by a comparable volume of ratings — 6 and 24 respectively. Written reviews point the same way: 0% of Hawaiian Telcom Support's written reviews are positive against 21% of Hele's.

Hawaiian Telcom Support ships an update every 2 months, Hele every 17 months. The most recent releases landed on September 26, 2026 and July 17, 2026 respectively.

## The numbers

| Metric | Hawaiian Telcom Support | Hele |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (6 ratings)](https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974/reviews) | **[2.7 (24 ratings)](https://appshunter.io/ios/app/hele/id6444108643/reviews)** |
| Number of ratings | 6 | **24** |
| Positive reviews | 0.0% of reviews | **21.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 17 months |
| Monetization | Free | Free |
| Size | 56 MB | 81 MB |
| Requires iOS | 17.0 | **10.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Cincinnati Bell](https://appshunter.io/developer/657511229) | [KickBack Points, L.L.C.](https://appshunter.io/developer/528848856) |

## What reviewers say

### Hawaiian Telcom Support

[App page](https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974)

Run network tests and diagnostics to help resolve internet issues. This app also assists with identity verification for account-related matters. Share test results with support agents for faster problem-solving.

**Highlights:** Network tests and diagnostics, Share test results with support, Identity verification for accounts, Access to additional network data via location permission

**Features:** Vision Pro support

**In-app purchases:** none


### Hele

[App page](https://appshunter.io/ios/app/hele/id6444108643)

Earn and redeem reward points on qualifying purchases, including fuel, at participating locations. Points can be used like cash back for desired rewards, and users also receive exclusive discounts and freebies.

**Highlights:** Earn reward points on purchases, Redeem points like cash back, Get discounts and freebies, Points earned on fuel purchases, Easy to join and use

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Hawaiian Telcom Support free?

Hawaiian Telcom Support is free to download, with no in-app purchases.

### Is Hele free?

Hele is free to download, with no in-app purchases.

### Which has better reviews, Hawaiian Telcom Support or Hele?

Hele is rated higher. Hawaiian Telcom Support averages 2.0 out of 5 from 6 ratings, while Hele averages 2.7 from 24 ratings.

### Do Hawaiian Telcom Support or Hele have ads?

Neither Hawaiian Telcom Support nor Hele shows ads.

### Which is updated more often, Hawaiian Telcom Support or Hele?

Hawaiian Telcom Support ships an update every 2 months, and Hele every 17 months. Most recently, Hawaiian Telcom Support was updated on September 26, 2026 and Hele on July 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*