# ICS Mobile vs InmateSales

The clearest difference is rating: InmateSales at 2.4 against ICS Mobile's 1.4. InmateSales also leads on review sentiment (16% vs 3%). ICS Mobile's advantage is update cadence (every 3 weeks vs every 4 months) and ratings volume (1.7K vs 244). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

InmateSales holds the better App Store score, 2.4 against 1.4. That said, the two scores are not equally well evidenced: ICS Mobile has 1.7K ratings behind it against 244, so its average is the more settled of the two. Written reviews point the same way: 3% of ICS Mobile's written reviews are positive against 16% of InmateSales's.

ICS Mobile ships an update every 3 weeks, InmateSales every 4 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | ICS Mobile | InmateSales |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (1.7K ratings)](https://appshunter.io/ios/app/ics-mobile/id1475972982/reviews) | **[2.4 (244 ratings)](https://appshunter.io/ios/app/inmatesales/id1620568565/reviews)** |
| Number of ratings | **1.7K** | 244 |
| Positive reviews | 3.5% of reviews | **15.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 4 months |
| Monetization | Free | Free |
| Best chart rank | #133 | **#118** |
| Size | 42 MB | 108 MB |
| Requires iOS | **12.4** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Inmate Calling Solutions LLC](https://appshunter.io/developer/1475972981) | [Combined Public Communications](https://appshunter.io/developer/1383417465) |

## What reviewers say

### ICS Mobile

[App page](https://appshunter.io/ios/app/ics-mobile/id1475972982)

**Currently charting:** #133 Top Free · Social Networking (US App Store)

Connect with incarcerated loved ones through video visits from any location with internet access. Maintain strong family bonds by sharing special moments remotely.

**Highlights:** Remote video visits, Visit from home, Maintain family bonds, Share special moments, WiFi/cellular data compatible

**In-app purchases:** none

**What reviewers like**

- 🚀 Works well
- 🔒 Turn off dark mode
- 🔒 Turn on do not disturb

**What reviewers complain about**

- 🐛 App crashes
- 🐛 Freezes during visits
- 🐛 Disconnects during visits
- 🐛 Login issues
- 🐛 Poor audio/video quality

**Reported bugs**

- App doesn't work on iPhones/iPads
- Connection issues despite good internet
- Visits get cancelled unexpectedly

**Requested features**

- Update the app
- Improve customer service
- Provide refunds for failed visits


### InmateSales

[App page](https://appshunter.io/ios/app/inmatesales/id1620568565)

**Currently charting:** #118 Top Free · Social Networking (US App Store)

Manage your account for inmate services, including making deposits for products and scheduling video sessions. Send emails to individuals at supported facilities. Not all services are available at every location.

**Highlights:** Manage InmateSales account, Make deposits for products, Schedule video sessions, Send emails to inmates, Check facility service availability

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to set up
- 👍 Grateful for connection
- 👍 Responsive and helpful
- 👍 Fast and convenient deposits
- 👍 User-friendly interface

**What reviewers complain about**

- 💸 High fees
- 🐛 Frequent app crashes
- 🐛 Calls dropping
- 🐛 Login issues
- 🐛 Account creation problems

**Reported bugs**

- App crashes frequently
- Login issues
- Account creation fails
- Calls drop mid-conversation
- App logs out unexpectedly

**Requested features**

- Add option to save email drafts
- Fix glitch with normal phone calls
- Make video visits longer
- Show phone airtime and Chirp text balance on app
- Allow larger increments for video visits and tablet time


## Frequently asked questions

### Is ICS Mobile free?

ICS Mobile is free to download, with no in-app purchases.

### Is InmateSales free?

InmateSales is free to download, with no in-app purchases.

### Which has better reviews, ICS Mobile or InmateSales?

InmateSales is rated higher. ICS Mobile averages 1.4 out of 5 from 1.7K ratings, while InmateSales averages 2.4 from 244 ratings.

### Do ICS Mobile or InmateSales have ads?

Neither ICS Mobile nor InmateSales shows ads.

### Which is updated more often, ICS Mobile or InmateSales?

ICS Mobile ships an update every 3 weeks, and InmateSales every 4 months. Most recently, ICS Mobile was updated on November 6, 2026 and InmateSales on November 7, 2026.

### Which is more popular, ICS Mobile or InmateSales?

ICS Mobile currently peaks at #133 in the App Store charts, and InmateSales at #118. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*