# XGen vs Real Support

The clearest difference is update cadence: XGen at every 3 weeks against Real Support's every 2 months. XGen also leads on iOS requirement (12.2 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

XGen ships an update every 3 weeks, Real Support every 2 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | XGen | Real Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/xgen/id1477721632/reviews)** | — |
| Number of ratings | **1** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | — |
| Size | 23 MB | 225 MB |
| Requires iOS | **12.2** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Tesla Industries Private Limited](https://appshunter.io/developer/1477666189) | [株式会社NTTドコモ](https://appshunter.io/developer/396813773) |

## What reviewers say

### XGen

[App page](https://appshunter.io/ios/app/xgen/id1477721632)

Control your smart water heater remotely from any location. This application enables seamless IoT integration for intelligent home management. Live smarter with advanced features.

**Highlights:** Remote water heater control, IoT integration, Global accessibility, Smart home management

**Features:** macOS Compatibility

**In-app purchases:** none


### Real Support

[App page](https://appshunter.io/ios/app/real-support/id1670301912)

**In-app purchases:** none


## Frequently asked questions

### Is XGen free?

XGen is free to download, with no in-app purchases.

### Is Real Support free?

Real Support is free to download, with no in-app purchases.

### Do XGen or Real Support have ads?

Neither XGen nor Real Support shows ads.

### Which is updated more often, XGen or Real Support?

XGen ships an update every 3 weeks, and Real Support every 2 months. Most recently, XGen was updated on November 3, 2026 and Real Support on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*