# Atera vs Joan Configurator

The clearest difference is monetization model: Joan Configurator at free against Atera's freemium. Atera's advantage is review sentiment (10% vs 0%) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Atera ships an update every 6 weeks, Joan Configurator every 5 weeks. The most recent releases landed on October 25, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | Atera | Joan Configurator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.6 (113 ratings)](https://appshunter.io/ios/app/atera/id1478043603/reviews)** | — |
| Number of ratings | **113** | — |
| Positive reviews | **9.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 5 weeks** |
| Monetization | Freemium | **Free** |
| Size | 71 MB | 48 MB |
| Requires iOS | **15.0** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Atera Networks LTD.](https://appshunter.io/developer/1478043602) | [Visionect](https://appshunter.io/developer/1411309531) |

## What reviewers say

### Atera

[App page](https://appshunter.io/ios/app/atera/id1478043603)

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

**Highlights:** Alert monitoring, Customer and device access, Remote access, On-site support, Help desk, Remote Monitoring and Management (RMM)

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick remote connection access to devices
- 📱 Helpful for on-the-go support when away from desk
- 🔔 Push notifications for alerts and tickets
- 👁️ Ability to view customer lists and device information
- 🌐 Works well with SSO authentication

**What reviewers complain about**

- 🐛 Persistent login failures and authentication loops
- 🐛 Frequent unexpected logouts
- 🐛 App crashes when accessing tickets or replying
- 🐛 Blank white screens after login
- 📉 Very limited functionality compared to web version

**Reported bugs**

- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets

**Requested features**

- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality


### Joan Configurator

[App page](https://appshunter.io/ios/app/joan-configurator/id1574106143)

This utility app helps you set up and manage your Joan devices. Connect your device to Wi-Fi, reboot it, or view device logs. Note: This app is for device configuration only; use the separate "Joan - Workplace Management App" for booking rooms.

**Highlights:** Connect Joan devices to Wi-Fi, Reboot Joan devices, Display device logs, Network configuration

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Atera free?

Atera is free to download, with no in-app purchases.

### Is Joan Configurator free?

Joan Configurator is free to download, with no in-app purchases.

### Do Atera or Joan Configurator have ads?

Neither Atera nor Joan Configurator shows ads.

### Which is updated more often, Atera or Joan Configurator?

Atera ships an update every 6 weeks, and Joan Configurator every 5 weeks. Most recently, Atera was updated on October 25, 2026 and Joan Configurator on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*