# Atera vs ProxessIQ Mobile

The clearest difference is rating: ProxessIQ Mobile at 5.0 against Atera's 1.6. ProxessIQ Mobile also leads on monetization model (free vs freemium). Atera's advantage is ratings volume (113 vs 1) and update cadence (every 6 weeks vs every 4 months). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ProxessIQ Mobile holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 1, so its average is the more settled of the two.

Atera ships an update every 6 weeks, ProxessIQ Mobile every 4 months. The most recent releases landed on October 25, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Atera | ProxessIQ Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (113 ratings)](https://appshunter.io/ios/app/atera/id1478043603/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/proxessiq-mobile/id6449265814/reviews)** |
| Number of ratings | **113** | 1 |
| Positive reviews | 9.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 4 months |
| Monetization | Freemium | **Free** |
| Size | 71 MB | 41 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Atera Networks LTD.](https://appshunter.io/developer/1478043602) | [Proxess](https://appshunter.io/developer/1545662034) |

## What reviewers say

### Atera

[App page](https://appshunter.io/ios/app/atera/id1478043603)

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

**Highlights:** Alert monitoring, Customer and device access, Remote access, On-site support, Help desk, Remote Monitoring and Management (RMM)

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick remote connection access to devices
- 📱 Helpful for on-the-go support when away from desk
- 🔔 Push notifications for alerts and tickets
- 👁️ Ability to view customer lists and device information
- 🌐 Works well with SSO authentication

**What reviewers complain about**

- 🐛 Persistent login failures and authentication loops
- 🐛 Frequent unexpected logouts
- 🐛 App crashes when accessing tickets or replying
- 🐛 Blank white screens after login
- 📉 Very limited functionality compared to web version

**Reported bugs**

- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets

**Requested features**

- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality


### ProxessIQ Mobile

[App page](https://appshunter.io/ios/app/proxessiq-mobile/id6449265814)

Configure locksets remotely, program cards, and synchronize audits. This utility leverages Wi-Fi, mobile data, or Bluetooth Low Energy for seamless communication with the ProxessIQ™ software.

**Highlights:** Mobile lockset configuration, Remote card programming, Audit synchronization, Wi-Fi and mobile network communication, Bluetooth Low Energy (BLE) for lockset communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Atera free?

Atera is free to download, with no in-app purchases.

### Is ProxessIQ Mobile free?

ProxessIQ Mobile is free to download, with no in-app purchases.

### Which has better reviews, Atera or ProxessIQ Mobile?

ProxessIQ Mobile is rated higher. Atera averages 1.6 out of 5 from 113 ratings, while ProxessIQ Mobile averages 5.0 from 1 ratings.

### Do Atera or ProxessIQ Mobile have ads?

Neither Atera nor ProxessIQ Mobile shows ads.

### Which is updated more often, Atera or ProxessIQ Mobile?

Atera ships an update every 6 weeks, and ProxessIQ Mobile every 4 months. Most recently, Atera was updated on October 25, 2026 and ProxessIQ Mobile on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*