# Atera vs Addigy Self Service

The clearest difference is rating: Addigy Self Service at 4.4 against Atera's 1.6. Addigy Self Service also leads on monetization model (free vs freemium). Atera's advantage is ratings volume (113 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Addigy Self Service holds the better App Store score, 4.4 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 5, so its average is the more settled of the two.

Atera ships an update every 6 weeks, Addigy Self Service every 5 weeks. The most recent releases landed on October 25, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | Atera | Addigy Self Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (113 ratings)](https://appshunter.io/ios/app/atera/id1478043603/reviews) | **[4.4 (5 ratings)](https://appshunter.io/ios/app/addigy-self-service/id6469060420/reviews)** |
| Number of ratings | **113** | 5 |
| Positive reviews | 9.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 5 weeks** |
| Monetization | Freemium | **Free** |
| Size | 71 MB | 8 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Atera Networks LTD.](https://appshunter.io/developer/1478043602) | [Addigy](https://appshunter.io/developer/1709335638) |

## What reviewers say

### Atera

[App page](https://appshunter.io/ios/app/atera/id1478043603)

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

**Highlights:** Alert monitoring, Customer and device access, Remote access, On-site support, Help desk, Remote Monitoring and Management (RMM)

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick remote connection access to devices
- 📱 Helpful for on-the-go support when away from desk
- 🔔 Push notifications for alerts and tickets
- 👁️ Ability to view customer lists and device information
- 🌐 Works well with SSO authentication

**What reviewers complain about**

- 🐛 Persistent login failures and authentication loops
- 🐛 Frequent unexpected logouts
- 🐛 App crashes when accessing tickets or replying
- 🐛 Blank white screens after login
- 📉 Very limited functionality compared to web version

**Reported bugs**

- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets

**Requested features**

- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality


### Addigy Self Service

[App page](https://appshunter.io/ios/app/addigy-self-service/id6469060420)

This app provides a curated library of approved applications and tools for users of company-managed mobile devices. It allows for on-demand downloads, streamlining access to necessary resources and enhancing productivity without direct IT intervention.

**Highlights:** Curated app library, On-demand downloads, App information display, Company information access, Secure resource access, App categorization and filtering, Dark mode support

**In-app purchases:** none


## Frequently asked questions

### Is Atera free?

Atera is free to download, with no in-app purchases.

### Is Addigy Self Service free?

Addigy Self Service is free to download, with no in-app purchases.

### Which has better reviews, Atera or Addigy Self Service?

Addigy Self Service is rated higher. Atera averages 1.6 out of 5 from 113 ratings, while Addigy Self Service averages 4.4 from 5 ratings.

### Do Atera or Addigy Self Service have ads?

Neither Atera nor Addigy Self Service shows ads.

### Which is updated more often, Atera or Addigy Self Service?

Atera ships an update every 6 weeks, and Addigy Self Service every 5 weeks. Most recently, Atera was updated on October 25, 2026 and Addigy Self Service on October 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*